Apartment Resident, Prospect, and Employee Research

J Turner Research is the leading provider of true operational intelligence geared specifically for the apartment industry. With 31 years of industry experience, Joseph Batdorf launched J Turner Research into the multifamily housing industry in 2003, helping apartment managers measure and market their customer service.

Recognizing a need to take an innovative approach to customer service, Batdorf designed a unique, transparent, and statistically valid methodology that taps into customer feedback in a way unprecedented in the industry. J Turner believes in maintaining continuous buyer interaction at all levels, and offers innovative opportunities to market properties.

J Turner Research recently initiated a program to market apartment communities with good customer service via social media channels. The process uses targeted information from our resident satisfaction surveys to protect and enhance the online reputation of our clients.

The J Turner team is comprised of the most talented, vivacious, insightful, quirky, and intellectual researchers in the industry. We are constantly listening to our customers, educating ourselves, and staying abreast of the latest trends in the industry. Our staff is dedicated to our clients and is always available for consultation. We love talking to our clients! The interactions that we have with our clients spur our innovation.

We are involved in the entire process of apartment satisfaction surveys from benchmarking to marketing apartments through various channels. Our dedication to innovation, cutting edge statistical modeling, and customer delight makes us a valuable partner. We believe that high quality knowledge, convenience, and the right application yields highly measurable results.

Anybody can survey, but not everyone can bring you the results you crave. The numbers will always add up with J Turner.

Contact J Turner today by phone (281) 558-4840 or email info@jturnerresearch.com.