Services

Real-time Operational Intelligence

Prospect Surveys - PulseTracker

Understand why your prospects are staying (or going), and you can make immediate adjustments to policy and personnel that will maximize profit margins. Use our monthly prospect survey reports to discover:

Each prospect’s likelihood of renting
Each competitor your prospects are considering
The effectiveness of individual leasing agents
Frequency of referral sources
How prospects perceive your value proposition

PulseTracker details and pricing

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Resident Surveys - Turner Apartment Loyalty Index. Whether you are on-location at a single apartment building or you are an off-site owner-operator of multiple properties, Turner surveys are invaluable in gauging the true pulse of your community.

Receive monthly feedback from residents
Compare each of your community’s satisfaction levels side-by-side
Measure your communities’ performance against national benchmarks
Identify possible reasons for turnover

Turner Apartment Loyalty Index details and pricing

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Student Housing Surveys. Our student housing surveys identify key property, policy, or personnel areas in need of improvement. Use the results to judge which changes will positively affect your community and improve your development’s value perception. A variety of reports are provided by J Turner Research to help you analyze and evaluate your residents’ feedback.

Student Housing Surveys details and pricing

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One-Time Surveys

Employee Surveys. Your resident satisfaction can be directly influenced by your employees’ attitudes. With J Turner Research employee surveys, you’ll understand how your staff feels about their work environment and identify the changes that can improve company performance.

Employee Surveys details and pricing

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Traditional Market Survey - Snapshot 360. These traditional phone surveys provide invaluable data in determining specific property issues in need of immediate attention. These one-time surveys are particularly useful for purchasers or new managers who need an in-depth report of a property’s current status.

Snapshot 360 details and pricing

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Custom Surveys
Create your own one-time or recurring surveys to quantify the attitudes and opinions you’d most like to measure.

Custom Surveys details and pricing