Satisfied Apartment Employees Satisfy Residents and Prospects

Research shows that resident satisfaction is directly influenced by your employees. In an industry with high employee-turnover, your apartment residents often feel the strain when employees come and go. When you understand what motivates employees to stay, you can make the adjustments necessary to keep your leasing office productive, efficient, and enjoyable

The J Turner Employee Survey delves into:

• Employee attitudes about their work, career choice and colleagues
• Side-by-side comparisons of your regions or communities
• How your community performs against national statistics

How it Works

Your employees, based on management level, are surveyed via email or US mail. All surveys are completely anonymous, so your employees feel secure in providing honest feedback. Study questions include:

• Satisfaction with compensation and benefits
• Overall job satisfaction • Work environment
• Advancement and promotion opportunities
• Supervisor effectiveness
• Awareness of job duties and responsibilities
• Work distribution and workload
• Company perception and loyalty
• Training
• Demographics

Final results are delivered within 10 weeks of receiving your employee mailing instructions.

Benefits

• Increase employee (and therefore resident) retention
• Streamline office workflows • Improve training programs
• Pinpoint communication channels in need of improvement
• Optimize benefits packages
• Encourage effective supervision
• Identify key team players
• Inspire brand loyalty
• Match staff views with resident and prospect perceptions.

Pricing

• Upon request and based on number of employees.

Employee Survey Reports Included:

• Comprehensive report detailing each employee’s responses, summarizing overall employee satisfaction levels and opinions.
• National benchmark statistics for comparison with your community

To order a J Turner Employee Survey or request more information, call 281-558-4840 or email info@jturnerresearch.com.