Traditional Surveys

Snapshot 360

The Snapshot 360 is perfect for identifying immediate problem areas at your apartment community. This in-depth survey is also ideal for providing a comprehensive picture of a community’s wellbeing before a management change.

This snapshot resident study details information in four key property areas:

• Management
• Maintenance
• Security
• Amenities

How it Works
Trained, in-house J Turner agents will conduct a phone survey of your residents. The phone survey method allows us to ask open-ended questions and report answers that are often more in-depth than those obtained via written questionnaires. The study is conducted over a period of two weeks. Your report is then compiled and provided to you within five weeks of receiving contact information.    

Benefits

• Discover the top reasons your residents renew
• Identify key factors that influence leasing decisions
• Pinpoint your property’s strengths and weaknesses
• Review the effectiveness of onsite management
• Gauge the popularity of events, services, and amenities
• Prioritize capital expenditures
• Compare your property with national benchmarks

Pricing

Available on request.

Reports Included
Your report includes our proprietary Management Opportunity Index.  This index ranks the importance of each category – management, maintenance, security, and amenities – and helps your management to identify key areas of opportunity for improvement. 
Your report will also include a comparison of your property’s performance against national benchmarks.

(click icon for full report)

To order a SnapShot 360 or for more information about our products and services please call 713-954-4840 or email jbatdorf@jturnerresearch.com.