Alexandra Jackiw, Chief Operating Officer at Hayes Gibson Property Services, joins Mindy Price to discuss how 2020’s events have influenced her employee management strategy –what’s worked to guide and keep her team together during the uncertain and stressful times. Jackiw shares practical lessons on what she has done to continue her personal development and nurture her leadership style during this unprecedented year.
“We need to be much more proactive and much more intentional about making sure that our employees are OK, giving them the flexibility to schedule based on their family issues, but also just give them an opportunity to vent and talk.”
Alexandra Jackiw needs no introduction. A prolific leader and a multifamily veteran; in this podcast, Jackiw shares how 2020 has shaped her employee management strategy. Her focus on listening, following-up, communicating, and flexibility to steer through an uncertain year. Some practices Jackiw instituted company-wide to keep her team motivated and upbeat.
As a company with properties in areas where the racial justice movement was focused, how Jackiw steered her company’s conversations around racial inequalities and what she did to make “Juneteenth” more meaningful for her employees.
At a personal level, she talks about her focus on being healthy and resilient and preparing for a “VUCA” world - “volatile, uncertain, complex and ambiguous.”. From a leadership perspective, Jackiw stresses the art of note-taking, learning to say NO, investing in relationships, and “code-switching” to sharpen one’s leadership skills.
Priyanka Agarwal is a public relations expert with over two decades of experience in the field. In her current role, Priyanka serves as the public relations consultant for J Turner Research. She specializes in online reputation management, corporate content creation, and strategic PR planning. She is a contributory author for NAA, Multifamily Insider, and PR Daily. Priyanka holds a master’s degree in public relations from the Jack J. Valenti School of Communications, University of Houston.