Multifamily Review Podcast
Data in one hand, coffee in the other. Welcome to 'The Multifamily Review' by J Turner Research, where we delve into the multifamily industry with a blend of curiosity and insight. Hosted by Marcus Armstrong, a multifamily aficionado with an inquisitive mind, we're not just decoding trending data—we're questioning it.
All Episodes
The 21st Century ROAD to Housing Act: What It Means for Multifamily
The 21st Century ROAD to Housing Act is officially law, marking one of the most significant federal housing policy developments in decades. In this episode of The Multifamily Review, Marcus Armstrong breaks down what the law means for multifamily owners, operators, developers, and investors, including updated FHA multifamily loan limits, permitting incentives, Section 901 restrictions on institutional investors, and new opportunities for build-to-rent. Learn what the law changes, what it leaves untouched, and what multifamily leaders should monitor as its provisions move toward implementation.The Move-In Moment That Makes or Breaks Student Housing
In this episode of The Multifamily Review, Marcus Armstrong breaks down new J Turner Research data from 24,374 student housing move-in surveys. Learn why unit cleanliness and condition have such a major impact on referrals, renewals, and first impressions. Watch to see why the 72 hours before move-in may be the most important window for student housing operators.CRAFTing the Perfect Resident Response
<p>AI isn’t here to replace property managers—it’s here to make communication smarter and easier. In this episode of <em>The Multifamily Review</em>, Marcus Armstrong and Mya Hayhurst explore how the CRAFT method helps property managers use tools like ChatGPT to write review responses, resident emails, and social posts that are professional, personalized, and efficient. Tune in to learn how AI can save you time while keeping your voice authentic.</p>Inside the Leasing Office: Stories from the Front Lines of Multifamily
<p>Forget what you think you know about property management. The real story isn’t written in boardrooms; it’s lived in the leasing office, where a single day can range from celebrating a team win to navigating a crisis that feels like a "war flashback." So what separates a thriving, energized team from one that’s burning out?</p> <p>On The Multifamily Review, we’re getting real. Host Marcus Armstrong brings in coworker Kelley Lockaby to share candid stories and powerful lessons from her years on the front lines of multifamily. They explore the human side of the business, the relationships that forge unbreakable teams, the leadership actions that build unshakeable loyalty, and the emotional weight that onsite staff carry every day.</p> <p>This isn’t just another podcast. It’s an inside look at the heart of your operations. Whether you’re an executive trying to connect with your teams or an onsite professional who wants to feel seen, this episode is for you.</p> <p>Listen now for a dose of reality, humor, and a new perspective on what it takes to build a winning on-site culture.</p>