Episode 66: The Need for Speed—and Empathy—with Jay Baer
Multifamily Review Podcast
<p>In this episode, Chelsea Kneeland sits down with Jay Baer for a conversation about his presentation at the J Turner Research Summit in December 2023. As the author of the book <em>The Time to Win: How to exceed customers’ need for speed</em>, Baer shares key research findings that show why speed and responsiveness are more crucial than ever in serving customers. Listen in to hear his reflections and key takeaways on how this new research can help your community stand out from the competition.</p>