J Turner Announces the 2014 Top 35 Properties for Excellence in Customer Service
J Turner announces the Top 35 Properties for Excellence in Customer Service for 2014. This annual recognition is based on the Turner Apartment Loyalty Index (TALi™) program that measures resident satisfaction on a monthly basis. The TALi™ model measures parameters that drive behaviors such as extended length of stay, increased referrals, and brand loyalty.
To be eligible for this recognition, a property should have been on the TALi™ program for six months and it should have received a minimum of 20 responses.
The TALi™ program allows benchmarking and trending to identify best practices along with recognizing outstanding performers in customer service.
Click here for more information on TALi™
We congratulate the 2014 achievers for Excellence in Customer Service.
|
Rank |
Name |
Management Company |
|
1 |
The Fountains Apartments |
Centerstone |
|
2 |
Deerwood Apartments |
RCMI |
|
3 |
The Courtyard |
Luma Corp Inc. |
|
4 |
Briton Trace |
Breeden |
|
5 |
Magnolia Creek |
Greystar |
|
6 |
The Lexington at Market Square |
Bozzuto |
|
7 |
Greystone Falls |
Greystone |
|
8 |
Creekstone Apartments |
Bozzuto |
|
9 |
Red Mill Landing Apartments |
Breeden |
|
10 |
Green Mount Lakes |
DEI |
|
11 |
Ashton Pointe |
P.B. BELL |
|
12 |
Residences at Gramercy |
Greystar |
|
13 |
The Belle Meade at River Oaks |
Grayco |
|
14 |
Wentworth House |
LCOR |
|
15 |
Regency at Sherman Oaks |
RCMI |
|
16 |
Deer Cross Apartments |
Luma Corp Inc. |
|
17 |
220 W. Alabama Street |
RCMI |
|
18 |
Raintree Apartments |
The Goodman Group |
|
19 |
Montecristo Apartments |
Francis Property Management |
|
20 |
Tuscan Lakes |
Nolan |
|
21 |
Bent Oaks Apartments |
Centerstone |
|
22 |
Stonelake Apartment Homes |
Centerstone |
|
23 |
Flats170 at Academy Yard |
Bozzuto |
|
24 |
Arbors at Broadlands |
Bozzuto |
|
25 |
Reserve at Stone Hollow |
Waypoint Residential |
|
26 |
METRO 417 |
Forest City |
|
27 |
Lincoln Pointe Apartments |
LCOR |
|
28 |
San Antigua |
South Hampton |
|
29 |
Arcadia Run |
Bozzuto |
|
30 |
Forrest Grove Apartments |
Maxus Properties |
|
31 |
THE LOFTS AT 1835 ARCH |
Forest City |
|
32 |
The Kensington |
Bozzuto |
|
33 |
Enclave at Stonebrook |
RCMI |
|
34 |
Mariner Bay |
Bozzuto |
|
35 |
Oak Point Townhomes |
Maxus Properties |
