--- title: 2014 2014 Top 35 TALi Properties description: 2014 2014 Top 35 TALi Properties --- [![J Turner Research](https://www.jturnerresearch.com/hs-fs/hubfs/jturnerresearch-Images/JTurnerResearch_logo.png?width=283&height=38&name=JTurnerResearch_logo.png "J Turner Research")](https://www.jturnerresearch.com/) ![J Turner Research](https://www.jturnerresearch.com/hs-fs/hubfs/jturnerresearch-Images/interior_header_research.png?width=1500&height=300&name=interior_header_research.png) # [Research](https://www.jturnerresearch.com/research) **![J Turner Announces the 2014 Top 35 Properties for Excellence in Customer Service](https://www.jturnerresearch.com/hubfs/jturnerresearch-Images/2014_top35.png) ** **J Turner Announces the 2014 Top 35 Properties for Excellence in Customer Service** J Turner announces the Top 35 Properties for Excellence in Customer Service for 2014. This annual recognition is based on the **Turner Apartment Loyalty Index  (TALi™) program **that measures resident satisfaction on a monthly basis. The TALi™ model measures parameters that drive behaviors such as extended length of stay, increased referrals, and brand loyalty. To be eligible for this recognition, a property should have been on the TALi™ program for six months and it should have received a minimum of 20 responses.  The TALi™ program allows benchmarking and trending to identify best practices along with recognizing outstanding performers in customer service.  [Click here for more information on TALi™](https://www.jturnerresearch.com/services/resident-surveys) We congratulate the 2014 achievers for Excellence in Customer Service. | **Rank** | **Name** | **Management Company** | | --- | --- | --- | | **1** | The Fountains Apartments | Centerstone | | **2** | Deerwood Apartments | RCMI | | **3** | The Courtyard | Luma Corp Inc. | | **4** | Briton Trace | Breeden | | **5** | Magnolia Creek | Greystar | | **6** | The Lexington at Market Square | Bozzuto | | **7** | Greystone Falls | Greystone | | **8** | Creekstone Apartments | Bozzuto | | **9** | Red Mill Landing Apartments | Breeden | | **10** | Green Mount Lakes | DEI | | **11** | Ashton Pointe | P.B. BELL | | **12** | Residences at Gramercy | Greystar | | **13** | The Belle Meade at River Oaks | Grayco | | **14** | Wentworth House | LCOR | | **15** | Regency at Sherman Oaks | RCMI | | **16** | Deer Cross Apartments | Luma Corp Inc. | | **17** | 220 W. Alabama Street | RCMI | | **18** | Raintree Apartments | The Goodman Group | | **19** | Montecristo Apartments | Francis Property Management | | **20** | Tuscan Lakes | Nolan | | **21** | Bent Oaks Apartments | Centerstone | | **22** | Stonelake Apartment Homes | Centerstone | | **23** | Flats170 at Academy Yard | Bozzuto | | **24** | Arbors at Broadlands | Bozzuto | | **25** | Reserve at Stone Hollow | Waypoint Residential | | **26** | METRO 417 | Forest City | | **27** | Lincoln Pointe Apartments | LCOR | | **28** | San Antigua | South Hampton | | **29** | Arcadia Run | Bozzuto | | **30** | Forrest Grove Apartments | Maxus Properties | | **31** | THE LOFTS AT 1835 ARCH | Forest City | | **32** | The Kensington | Bozzuto | | **33** | Enclave at Stonebrook | RCMI | | **34** | Mariner Bay | Bozzuto | | **35** | Oak Point Townhomes | Maxus Properties | - [![Facebook](https://www.jturnerresearch.com/hubfs/jturnerresearch-Images/social_icon_facebook.png)](https://www.facebook.com/JTurnerResearch) - [![Twitter](https://www.jturnerresearch.com/hubfs/jturnerresearch-Images/social_icon_twitter.png)](https://twitter.com/jturnerresearch) - [![Linked In](https://www.jturnerresearch.com/hubfs/jturnerresearch-Images/social_icon_linkedin.png)](https://www.linkedin.com/company/j-turner-research) [![Take control of your properties with resident insights by J Turner: Schedule A Demo](https://no-cache.hubspot.com/cta/default/2104682/e5638726-0562-411f-a60b-b7d7f12749cb.png)](https://cta-redirect.hubspot.com/cta/redirect/2104682/e5638726-0562-411f-a60b-b7d7f12749cb) ### SUBSCRIBE TO JTR NEWSLETTER - [About](https://www.jturnerresearch.com/about) - [Services](https://www.jturnerresearch.com/services) - [Resident Surveys](https://www.jturnerresearch.com/services/resident-surveys) - [Prospect Surveys](https://www.jturnerresearch.com/services/prospect-surveys) - [Student Surveys](https://www.jturnerresearch.com/services/student-surveys) - [Employee Surveys](https://www.jturnerresearch.com/services/employee-surveys) - [Marketing Surveys](https://www.jturnerresearch.com/services/marketing-surveys) - [Custom Surveys](https://www.jturnerresearch.com/services/custom-surveys) - [Social Media](https://www.jturnerresearch.com/services/social-media-surveys) - [View Sample Reports](https://www.jturnerresearch.com/resource-page) - [Clients](https://www.jturnerresearch.com/clients) - [Research](https://www.jturnerresearch.com/research) - [News](https://www.jturnerresearch.com/in-the-news) - [Press Releases](https://www.jturnerresearch.com/blog/press-releases) - [Speaking Events](https://www.jturnerresearch.com/speaking-events) - [In the News](https://www.jturnerresearch.com/in-the-news) - [Contact](https://www.jturnerresearch.com/contact) - [Dashboard](http://dashboard.jturnerresearch.com/) [inquiries@jturnerresearch.com](mailto:jbatdorf@jturnerresearch.com) p: 281-558-4840 14811 St. Mary’s Lane, Suite 140 Houston, TX 77079 - [![Facebook](https://www.jturnerresearch.com/hubfs/jturnerresearch-Images/social_icon_facebook.png)](https://www.facebook.com/JTurnerResearch) - [![Twitter](https://www.jturnerresearch.com/hubfs/jturnerresearch-Images/social_icon_twitter.png)](https://twitter.com/jturnerresearch) - [![Linked In](https://www.jturnerresearch.com/hubfs/jturnerresearch-Images/social_icon_linkedin.png)](https://www.linkedin.com/company/j-turner-research) ©2017  J TURNER RESEARCH All rights reserved. ```json { "@context" : "http://schema.org", "@type" : "LocalBusiness", "address" : { "@type" : "PostalAddress", "addressLocality" : "Houston", "addressRegion" : "TX", "postalCode" : "77079", "streetAddress" : "4811 St. Mary’s Lane, Suite 140" }, "email" : "inquiries@jturnerresearch.com", "image" : "https://cdn2.hubspot.net/hub/2104682/hubfs/JTurner-2016/Image/top-logo1.png", "name" : "J Turner Research", "telephone" : "281.558.4840" } ```