Improving Resident Experience
Our clients trust our tools to improve resident experience and increase retention. Hear from our partners how our powerful data insights and personalized solutions have helped their businesses thrive.
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We have every survey solution you need.
You can boost your online presence by actively managing your reviews.
Leverage our professional response writing team to respond for you.
No need to go anywhere else; we can help with social too.
Quick management of your business listings with little effort.
Your secret weapon for mastering your online reputation strategy.
A team of experts dedicated to creating a positive experience for you.
Please take a look at our pricing philosophy and structure.
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We have every survey solution you need.
You can boost your online presence by actively managing your reviews.
Leverage our professional response writing team to respond for you.
No need to go anywhere else; we can help with social too.
Quick management of your business listings with little effort.
Your secret weapon for mastering your online reputation strategy.
A team of experts dedicated to creating a positive experience for you.
Please take a look at our pricing philosophy and structure.
You can elevate your reputation strategy with our exclusive tool, designed to help your multifamily organization manage every aspect that impacts it.
Explore our solutions designed to enhance your resident experience and complete your overall reputation strategy.
Monthly, J Turner Research collects all visible online ratings for any apartment community from leading review sites and ILSs.
We analyze data for quality and use a proprietary algorithm to assess a community's overall online reputation performance.
Every community with online ratings is assigned a monthly ORA® score, regardless of being our customer, to aid their reputation journey.
J Turner Research pioneered the ORA® statistical model. It aggregates and analyzes online ratings for any community that receives them. The model includes ratings across a complete list of review sites and ILSs to generate a single score on a 0-100 scale that is easy to monitor, rank, and improve. Access ORA® scores nationwide with our ORA® Monitoring tool for benchmarking and competitor insights.
Discover the power of the ORA® Power Ranking - an independent monthly ranking of apartment properties and management companies based on ORA® score performance. At J Turner Research, we are proud to partner with Multifamily Executing to publish this influential ranking, open to all property and management companies, regardless of whether they are J Turner Research clients. Visit our ORA® Power Ranking page to access past and upcoming rankings and gain valuable insights into the multifamily industry's top-performing properties and management companies.
70% of residents choose to live in apartment communities with a better online reputation. See the metric that residents are using as their final step in selecting their next happy home.
Our clients trust our tools to improve resident experience and increase retention. Hear from our partners how our powerful data insights and personalized solutions have helped their businesses thrive.
We have been using J Turner's products for quite some time now and it has given us an edge in managing our online reputation.
We have been using J Turner's products for quite some time now and it has given us an edge in managing our online reputation.
We recognize that the more feedback we get, the easier it is for us to identify those trends and come up with efficiencies to make our business better.
We recognize that the more feedback we get, the easier it is for us to identify those trends and come up with efficiencies to make our business better.
The reputation of Dayrise is very important to me and everyone who works here, so to have that information really helps us to run our business.
The reputation of Dayrise is very important to me and everyone who works here, so to have that information really helps us to run our business.
J Turner connects me with every one of the 4,220 units that live within our portfolio.
J Turner connects me with every one of the 4,220 units that live within our portfolio.
We have been using J Turner's products for quite some time now and it has given us an edge in managing our online reputation.
We have been using J Turner's products for quite some time now and it has given us an edge in managing our online reputation.
I have to say, I love this service. It saved us two bad reviews at 38° North. We were able to fix them within 24 hours and get them to 5 stars.
I have to say, I love this service. It saved us two bad reviews at 38° North. We were able to fix them within 24 hours and get them to 5 stars.