Survey Solutions

Developed For Your Success

Our comprehensive survey solutions provide valuable insights into prospect and resident satisfaction, as well as employee engagement, enabling you to make data-driven decisions and drive success.

  •  
    Resident Voices
  •  
    Prospect Voices
  •  
    Employee Voices

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  •  
    Resident Voices
  •  
    Prospect Voices
  •  
    Employee Voices

Explore Our Survey Solutions

Find out what entices your prospects, why your residents stay, and what keeps your team motivated with our comprehensive surveys.

  • Resident Surveys
  • Prospect Surveys
  • Employee Surveys
  • Custom Surveys
  • APT - Action Planning Tool
  • PUSH for Reviews

Understand Your Residents' Perspective

Resident surveys provide valuable feedback to property managers, allowing you to better understand the needs and preferences of your residents. 

Resident Surveys

Valuable Insights From Prospects

Prospect surveys provide valuable insights into the decision-making process of potential residents, enabling property managers to tailor their marketing and sales strategies to better meet the needs of their target audience.

Prospect Surveys

Empower Your Teams With A Voice

Employee surveys provide valuable feedback to property management teams, allowing them to better understand the needs and preferences of their employees.

Employee Surveys

Custom Surveys Made For You

Are you looking for even more flexibility with a survey program? Discover two different ways you can launch a custom survey with J Turner Research.

Custom Surveys for Surveys

Streamline Your Action Planning

The Action Planning Tool (APT) is an electronic action planning tool that allows property management teams to create and execute S.M.A.R.T. goals addressing high-priority feedback from your prospect, work order, and resident surveys.

APT for Surveys

Boost Your Online Reputation

Maximizing the number of reviews is essential to a successful online reputation strategy. Our "PUSH for Reviews" feature enables you to capitalize on every opportunity to gather more reviews by using surveys to prompt respondents to publicly leave feedback for your community.

Push for Reviews Survey
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Explore Our Survey Solutions

Find out what entices your prospects, why your residents stay, and what keeps your team motivated with our comprehensive surveys.

Resident Surveys
Understand Your Residents' Perspective

Resident surveys provide valuable feedback to property managers, allowing them better to understand the needs and preferences of their residents. Benefits of using a resident survey program include:

 

Identify areas for improvement at your communities.

Increase resident satisfaction and retention rates.

 

Enhance the overall resident experience.

 

Strengthen the relationship between your onsite teams and the residents.

 

Improve the reputation of the property and attract new residents.

Happy couple unpacking cartons in their new house

Prospect Surveys
Valuable Insights From Prospects

Prospect surveys provide valuable insights into the decision-making process of potential residents, enabling property managers to tailor their marketing and sales strategies to better meet the needs of their target audience. Benefits of using a prospect survey program include:

 

Understand the key factors that drive prospects to choose a property.

 

Identify areas for improvement in marketing and sales strategies.

Increase the conversion rate of prospects to residents.

Mitigate negative online reviews by being proactive in asking for feedback.

Improve the reputation of the property and attracting new prospects.

apartment-employee-surveys

Employee Surveys
Empower Your Teams With A Voice

Employee surveys provide valuable feedback to property management teams, allowing them to better understand the needs and preferences of their employees. Benefits of using an employee survey program include:

Identify areas for improvement in employee engagement and job satisfaction

Increase employee retention rates and reduce turnover costs

 

Strengthen the relationship between management and employees

 

Improve the reputation of the property as a great place to work and attract new talent

Three creative business team working on electronic devices in the office

Custom Surveys

Are you looking for even more flexibility with a survey program? Discover two different ways you can launch a custom survey with J Turner Research.

Learn More

Do It Yourself

With our "Do It Yourself" survey option, creating and managing surveys is quick and easy, putting you in complete control right within the survey platform.

Made to Order

With our "Made to Order" survey option, strategically designed to fit your unique needs and managed by J Turner, you can get the insights you need to make data-driven decisions with ease.

APT - Action Planning Tool

The Action Planning Tool (APT) is an electronic action planning tool that allows property management teams to create and execute S.M.A.R.T. goals addressing high-priority feedback from your prospect, work order, and resident surveys.

 

Easily identify areas of opportunity from your resident, work order, and prospect surveys and create action plans for your teams.

Monitor progress of each action plan with all levels of management, for accountability and change.

Leverage top-performing action plan ideas nationwide with our global idea bank so you don’t have to reinvent the wheel.

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op-Resident-Surveys-Module-#2-Overlay

PUSH for Reviews

Maximizing the number of reviews is essential to a successful online reputation strategy. Our "PUSH for Reviews" feature enables you to capitalize on every opportunity to gather more reviews by using surveys to prompt respondents to publicly leave feedback for your community.

Book a demo with our expert team today and discover how our survey program and features can seamlessly integrate into your online reputation strategy.

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Are You Ready To Develop A Community With Happy Residents?

System Integrations

We like to connect with other SMART organizations to provide you with the tools to enhance your resident experience.

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ENTRADA

Property Management System.

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YARDI

Property Management System.

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REALPAGE

Property Management System.

Resman logo

RESMAN

Property Management System.

Google Logo

GOOGLE

Strategic Technology Partner.

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COSTAR

Strategic Technology Partner.

Facebook

FACEBOOK

Strategic Technology Partner.

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RENT.    

Strategic Technology Partner.

Improving Resident Experience

Our clients trust our tools to improve resident experience and increase retention. Hear from our partners how our powerful data insights and personalized solutions have helped their businesses thrive.

We have been using J Turner's products for quite some time now and it has given us an edge in managing our online reputation.

Alex O' Brien, President
Cardinal Group Management

We have been using J Turner's products for quite some time now and it has given us an edge in managing our online reputation.

Alex O' Brien, President
Cardinal Group Management

We recognize that the more feedback we get, the easier it is for us to identify those trends and come up with efficiencies to make our business better.

Michele Bettinazzi, Customer Experience Manager
PeakMade

 

We recognize that the more feedback we get, the easier it is for us to identify those trends and come up with efficiencies to make our business better.

Michele Bettinazzi, Customer Experience Manager
PeakMade

The reputation of Dayrise is very important to me and everyone who works here, so to have that information really helps us to run our business.

Suan Tinsley, Partner
Dayrise Residential

 

The reputation of Dayrise is very important to me and everyone who works here, so to have that information really helps us to run our business.

Suan Tinsley, Partner
Dayrise Residential

J Turner connects me with every one of the 4,220 units that live within our portfolio. 

Robert Martinez, CEO & Founder
Rockstar Capital

 

J Turner connects me with every one of the 4,220 units that live within our portfolio. 

Robert Martinez, CEO & Founder
Rockstar Capital

We have been using J Turner's products for quite some time now and it has given us an edge in managing our online reputation.

Alex O' Brien, President
Cardinal Group Management
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We have been using J Turner's products for quite some time now and it has given us an edge in managing our online reputation.

Alex O' Brien, President
Cardinal Group Management

 I have to say, I love this service.  It saved us two bad reviews at 38° North.  We were able to fix them within 24 hours and get them to 5 stars.

Rebecca Jones, Executive Portfolio Manager
FPI Management
testimonial-1

 I have to say, I love this service.  It saved us two bad reviews at 38° North.  We were able to fix them within 24 hours and get them to 5 stars.

Rebecca Jones, Executive Portfolio Manager
FPI Management
Resident Satisfaction Case Study
Resident Satisfaction Case Study
Resident Satisfaction Case Study
Resident Satisfaction Case Study
video preview (1)
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