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Resident Surveys
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Prospect Surveys
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Student Surveys
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Employee Surveys
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Custom Surveys
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APT - Action Planning Tool
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PUSH for Reviews
Understand Your Residents' Perspective
Resident surveys provide valuable feedback to property managers, allowing you to better understand the needs and preferences of your residents.
Valuable Insights From Prospects
Prospect surveys provide valuable insights into the decision-making process of potential residents, enabling property managers to tailor their marketing and sales strategies to better meet the needs of their target audience.
Smarter Student Housing Surveys
J Turner leads student housing research, delivering insights for top student housing companies. Our student housing surveys provide a better understanding of prospect preferences, reveal opportunities to improve the move-in & move-out experience, and improve profitability and long-term stability in a changing marketplace.
- Spring Surveys
- Fall Surveys
- Guarantor Surveys
- Prospect
Empower Your Teams With A Voice
Employee surveys provide valuable feedback to property management teams, allowing them to better understand the needs and preferences of their employees.
Custom Surveys Made For You
Are you looking for even more flexibility with a survey program? Discover two different ways you can launch a custom survey with J Turner Research.
Streamline Your Action Planning
The Action Planning Tool (APT) is an electronic action planning tool that allows property management teams to create and execute S.M.A.R.T. goals addressing high-priority feedback from your prospect, work order, and resident surveys.
Boost Your Online Reputation
Maximizing the number of reviews is essential to a successful online reputation strategy. Our "PUSH for Reviews" feature enables you to capitalize on every opportunity to gather more reviews by using surveys to prompt respondents to publicly leave feedback for your community.
Resident Surveys
Understand Your Residents' Perspective
Resident surveys provide valuable feedback to property managers, allowing them better to understand the needs and preferences of their residents. Benefits of using a resident survey program include:
Identify areas for improvement at your communities.
Increase resident satisfaction and retention rates.
Enhance the overall resident experience.
Strengthen the relationship between your onsite teams and the residents.
Improve the reputation of the property and attract new residents.
Prospect Surveys
Valuable Insights From Prospects
Prospect surveys provide valuable insights into the decision-making process of potential residents, enabling property managers to tailor their marketing and sales strategies to better meet the needs of their target audience. Benefits of using a prospect survey program include:
Understand the key factors that drive prospects to choose a property.
Identify areas for improvement in marketing and sales strategies.
Increase the conversion rate of prospects to residents.
Mitigate negative online reviews by being proactive in asking for feedback.
Improve the reputation of the property and attracting new prospects.
Employee Surveys
Empower Your Teams With A Voice
Employee surveys provide valuable feedback to property management teams, allowing them to better understand the needs and preferences of their employees. Benefits of using an employee survey program include:
Identify areas for improvement in employee engagement and job satisfaction
Increase employee retention rates and reduce turnover costs
Strengthen the relationship between management and employees
Improve the reputation of the property as a great place to work and attract new talent
Custom Surveys
Are you looking for even more flexibility with a survey program? Discover two different ways you can launch a custom survey with J Turner Research.
APT - Action Planning Tool
The Action Planning Tool (APT) is an electronic action planning tool that allows property management teams to create and execute S.M.A.R.T. goals addressing high-priority feedback from your prospect, work order, and resident surveys.
Easily identify areas of opportunity from your resident, work order, and prospect surveys and create action plans for your teams.
Monitor progress of each action plan with all levels of management, for accountability and change.
Leverage top-performing action plan ideas nationwide with our global idea bank so you don’t have to reinvent the wheel.
PUSH for Reviews
Maximizing the number of reviews is essential to a successful online reputation strategy. Our "PUSH for Reviews" feature enables you to capitalize on every opportunity to gather more reviews by using surveys to prompt respondents to publicly leave feedback for your community.
Book a demo with our expert team today and discover how our survey program and features can seamlessly integrate into your online reputation strategy.
System Integrations
We like to connect with other SMART organizations to provide you with the tools to enhance your resident experience.
ENTRADA
Property Management System.
YARDI
Property Management System.
REALPAGE
Property Management System.
RESMAN
Property Management System.
Strategic Technology Partner.
COSTAR
Strategic Technology Partner.
Strategic Technology Partner.
RENT.
Strategic Technology Partner.
Improving Resident Experience
Our clients trust our tools to improve resident experience and increase retention. Hear from our partners how our powerful data insights and personalized solutions have helped their businesses thrive.
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