Review Management

Manage all reviews in one place

Take advantage of every opportunity to boost your online presence by actively managing your reviews.

Smarter Review Management

Our review management tool is built to make managing and responding to reviews easy.

Why do you need Review Management?

With our review management tool, your organization can be confident that reviews from all listings are being responded to promptly. 

 

Monitor and respond to all reviews in one place for one or all of your communities, even on Google Q&A.

 

Create and execute a consistent organizational plan for responding to reviews, reinforcing your brand strength online.

 

In-depth analytics powered by our proprietary AI to identify operational action items to keep you focused on what is most important.

 

Increase your review volume by utilizing our feedback link.

Testimonial Template

Review Analytics made easy

Look at the big picture for all ratings and reviews to enhance your online presence and fine-tune your prospect and resident experience strategy.

 

Agile Analytics Modules

Our analytics modules allow you to adapt the data in many ways to get the information that is important to you.

 

Keyword Analysis

Discover trending keywords and their sentiment from reviews and leverage them to identify critical operational opportunities.

 

On-Demand Reporting

Don’t miss essential action items any longer; our non-intrusive reporting shows what’s vital for you to act on now.

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Einstein, your most brilliant partner.

Developed over three years, our AI tool Einstein is better than any other bot. Einstein categorizes open-ended feedback from reviews into 1 of 22 operational categories. Developed specifically for the multifamily industry, this is the smartest AI tool for multifamily organizations to plan operational goals strategically. 

 

Benchmark your community to other communities based on specific areas to improve your resident experience.

 

Benchmark your company to other companies to see where you line up and where you are leading the pack.

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Improving Resident Experience

Our clients trust our tools to improve resident experience and increase retention. Hear from our partners how our powerful data insights and personalized solutions have helped their businesses thrive.

We have been using J Turner's products for quite some time now and it has given us an edge in managing our online reputation.

Alex O' Brien, President
Cardinal Group Management

We have been using J Turner's products for quite some time now and it has given us an edge in managing our online reputation.

Alex O' Brien, President
Cardinal Group Management

We recognize that the more feedback we get, the easier it is for us to identify those trends and come up with efficiencies to make our business better.

Michele Bettinazzi, Customer Experience Manager
PeakMade

 

We recognize that the more feedback we get, the easier it is for us to identify those trends and come up with efficiencies to make our business better.

Michele Bettinazzi, Customer Experience Manager
PeakMade

The reputation of Dayrise is very important to me and everyone who works here, so to have that information really helps us to run our business.

Suan Tinsley, Partner
Dayrise Residential

 

The reputation of Dayrise is very important to me and everyone who works here, so to have that information really helps us to run our business.

Suan Tinsley, Partner
Dayrise Residential

J Turner connects me with every one of the 4,220 units that live within our portfolio. 

Robert Martinez, CEO & Founder
Rockstar Capital

 

J Turner connects me with every one of the 4,220 units that live within our portfolio. 

Robert Martinez, CEO & Founder
Rockstar Capital

We have been using J Turner's products for quite some time now and it has given us an edge in managing our online reputation.

Alex O' Brien, President
Cardinal Group Management
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We have been using J Turner's products for quite some time now and it has given us an edge in managing our online reputation.

Alex O' Brien, President
Cardinal Group Management

 I have to say, I love this service.  It saved us two bad reviews at 38° North.  We were able to fix them within 24 hours and get them to 5 stars.

Rebecca Jones, Executive Portfolio Manager
FPI Management
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 I have to say, I love this service.  It saved us two bad reviews at 38° North.  We were able to fix them within 24 hours and get them to 5 stars.

Rebecca Jones, Executive Portfolio Manager
FPI Management
Resident Satisfaction Case Study
Resident Satisfaction Case Study
Resident Satisfaction Case Study
Resident Satisfaction Case Study
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Are You Ready To Develop A Community With Happy Residents?