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Our Company

Who We Are

J Turner Research exclusively serves the multifamily industry. We empower management companies with customer insights and a fully-integrated online reputation management platform to advance their business—enhance resident satisfaction, increase closing ratios, and improve online reputation.

Things We Love

joseph batdorf
Our Founder
Joseph Batdorf has contributed to the multifamily industry with his vision and insight for more than 35 years. He co-founded J Turner Research in 2003 to provide property managers and owners with the custom tools they need to advance their portfolios. If you’re lucky, you may catch Joseph speaking at an industry conference this year!
surveys
Surveys
We focus on gathering credible, hands-on, timely feedback that you can act on. We extensively survey thousands of residents and prospects each month to offer actionable feedback to our clients. These insights are captured in comprehensive, easy to read reports delivered on demand through our Dashboard.
Houston Property Management Software
Houston
We are proud to be headquartered in the greatest city in America! Home to the Astros, the best BBQ, a thriving creative community, the Texans, and some of the nation’s biggest corporations - we are in good company!
coffee
Coffee
In addition to client success, the other J Turner fuel source is coffee. We keep it flowing at our office and the ideas keep flowing with it. Ask us about the day we ran out of coffee for a good story!
online reputation management
Online Reputation Management
We have pioneered a comprehensive Online Reputation Assessment™ and Management strategy to monitor, measure, benchmark, and build a favorable online presence for your property and portfolio. Including Ratings Tracker, our exclusive online reputation management tool monitoring over 64,000 properties across the nation and the latest addition to the J Turner methodology suite!
team
New Team Members
Our team is home to the most vivacious, talented, insightful, quirky, intellectual researchers in the industry. Does this sound like you? Let us know - we are always looking for new team members!
happier residents
Making Happier Residents
The ultimate goal is to make our clients’ residents happier. We gather feedback, assess online reputations, and streamline reporting all so that clients can see where they are excelling and what they need to improve to make their residents happy to come day after day, and hopefully year after year.
our clients
Clients
Our dedication to helping our clients meet their business goals has been our driving factor from the very first day and continues to inspire us. We love our clients and strive to always be a valuable partner.
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What our clients say about us
Working with J Turner’s team has been an incredible partnership...
Working with J Turner’s team has been an incredible partnership of collaboration and unique analytics that have provided deep insights that continue to drive business results.

Tom Geyer

Director, Brand Management
The Bozzuto Group
Thanks for all the help and advice you have provided to help us target in on this important component of our Brand development.
The J Turner survey product has been a key component in our service focus at Mandel, allowing us to gain frequent and ongoing insight from our residents to help us continually improve. It has also served as a great metric with which to recognize our star performers on-site, both within our management/sales teams as well as within our maintenance service professionals!

Don Lindeman

President of Property Management Mandel Group
Customer insights are critical to us.
Just like we care about the experience at our communities, J Turner is likewise customer-focused and interested in our success as a company. They enable us to be responsive to each Cottonwood resident, even while being highly responsive to our needs as a partner.

Matt Bullock

Vice President, Marketing Cottonwood Residential
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Join other happy customers of J Turner Research. Get started by talking with our team today.

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