Our Company

Joseph Batdorf has contributed to the multifamily industry with his vision and insight for more than 35 years. He co-founded J Turner Research in 2003 to provide property managers and owners with the custom tools they need to advance their portfolios. If you’re lucky, you may catch Joseph speaking at an industry conference this year!

We focus on gathering credible, hands-on, timely feedback that you can act on. We extensively survey thousands of residents and prospects each month to offer actionable feedback to our clients. These insights are captured in comprehensive, easy to read reports delivered on demand through our Dashboard.

We are proud to be headquartered in the greatest city in America! Home to the Astros, the best BBQ, a thriving creative community, the Texans, and some of the nation’s biggest corporations - we are in good company!

In addition to client success, the other J Turner fuel source is coffee. We keep it flowing at our office and the ideas keep flowing with it. Ask us about the day we ran out of coffee for a good story!

We have pioneered a comprehensive online reputation management strategy available through our state-of-the art Ratings Tracker dashboard. We monitor the ratings and reviews of over 120,000 properties in the nation across 21 review sites and ILSs to determine individual Online Reputation Assessment™ (ORA™) scores. The ORA™ score serves as the industry standard to measure and benchmark your property and/or company’s online reputation. You can now get your score through our ORA™ app too!

Our team is home to the most vivacious, talented, insightful, quirky, intellectual researchers in the industry. Does this sound like you? Let us know - we are always looking for new team members!

The ultimate goal is to make our clients’ residents happier. We gather feedback, assess online reputations, and streamline reporting all so that clients can see where they are excelling and what they need to improve to make their residents happy to come day after day, and hopefully year after year.

Our dedication to helping our clients meet their business goals has been our driving factor from the very first day and continues to inspire us. We love our clients and strive to always be a valuable partner.