ORA® Monitoring

Online Reputation Assessment Score Monitoring

The only unbiased and comprehensive tool to compare ORA® scores for your communities, portfolios, and competition at any level.

  •  
    National ORA® Access
  •  
    Portfolio Comparison
  •  
    Competition Intelligence
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  •  
    National ORA® Access
  •  
    Portfolio Comparison
  •  
    Competition Intelligence

Experience ORA® Monitoring

Get smart about your online reputation strategy and stay one step in front of your competition with insights into online reputation performance nationwide for any community that receives online ratings. 

Why do you need ORA® Monitoring?

ORA® Monitoring is built to help your organization, from the community manager to the CEO, better manage and understand your online reputation. The ORA® Monitoring tool provides unprecedented access to your ORA® scores and your high-priority competition so you can see where you are and where you want to go.

 

Monitor Your ORA® Performance

Monitor the totality of your online reputation performance with the ORA® score.

 

Actionable Performance Insights

You can effortlessly visualize areas where you are performing compared to your competitors.

 

Optimize Resource Allocation

Know where to allocate your resources to address areas of opportunity effectively.

 

Competitive Benchmarking

Benchmark your community or portfolio with competition on a national and local level.

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See how your properties perform against your competitors.

ORA® Monitoring allows you to monitor ORA® for your communities from a 30,000-foot view to a molecular view. Understand how your communities are performing in comparison to your most important competition.

 

National Analytics

Review your management company performance trends compared to your designated national competitors.

 

Organizational Analytics

Easily view your portfolio performance and dissect your properties in custom groups.

 

Community Analytics

Zero in on key properties and view the performance of the apartment communities around them.

 

Market Specific Analytics

View the performance of your priority markets and set custom competition for each market with our Market Specific Analysis Tool.

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Reporting that you can count on

As part of ORA® Monitoring, you will get reporting that accentuates your reputation strategy and goals. Validate your performance plans by viewing ORA® score trends over time.

 

Competitive Reputation Insights

Report analytics will give you insight into the reputation performance of competing communities.

 

Portfolio Performance Overview

Quickly view the performance of your portfolio from top performers to properties needing support.

 

Flexible ORA® Reporting

View ORA® performance reporting at multiple levels from nationwide to community-by-community.

 

Member Utilization Insights

Platform utilization reports will identify active and inactive members.

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Improving Resident Experience

Our clients trust our tools to improve resident experience and increase retention. Hear from our partners how our powerful data insights and personalized solutions have helped their businesses thrive.

We have been using J Turner's products for quite some time now and it has given us an edge in managing our online reputation.

Alex O' Brien, President
Cardinal Group Management

We have been using J Turner's products for quite some time now and it has given us an edge in managing our online reputation.

Alex O' Brien, President
Cardinal Group Management

We recognize that the more feedback we get, the easier it is for us to identify those trends and come up with efficiencies to make our business better.

Michele Bettinazzi, Customer Experience Manager
PeakMade

 

We recognize that the more feedback we get, the easier it is for us to identify those trends and come up with efficiencies to make our business better.

Michele Bettinazzi, Customer Experience Manager
PeakMade

The reputation of Dayrise is very important to me and everyone who works here, so to have that information really helps us to run our business.

Suan Tinsley, Partner
Dayrise Residential

 

The reputation of Dayrise is very important to me and everyone who works here, so to have that information really helps us to run our business.

Suan Tinsley, Partner
Dayrise Residential

J Turner connects me with every one of the 4,220 units that live within our portfolio. 

Robert Martinez, CEO & Founder
Rockstar Capital

 

J Turner connects me with every one of the 4,220 units that live within our portfolio. 

Robert Martinez, CEO & Founder
Rockstar Capital

We have been using J Turner's products for quite some time now and it has given us an edge in managing our online reputation.

Alex O' Brien, President
Cardinal Group Management
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We have been using J Turner's products for quite some time now and it has given us an edge in managing our online reputation.

Alex O' Brien, President
Cardinal Group Management

 I have to say, I love this service.  It saved us two bad reviews at 38° North.  We were able to fix them within 24 hours and get them to 5 stars.

Rebecca Jones, Executive Portfolio Manager
FPI Management
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 I have to say, I love this service.  It saved us two bad reviews at 38° North.  We were able to fix them within 24 hours and get them to 5 stars.

Rebecca Jones, Executive Portfolio Manager
FPI Management
Resident Satisfaction Case Study
Resident Satisfaction Case Study
Resident Satisfaction Case Study
Resident Satisfaction Case Study
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Are You Ready To Develop A Community With Happy Residents?