The Platform
For An Improved Resident Experience

Empower your multifamily communities with our all-in-one online reputation management tool.

  •  
    One Simple Platform
  •  
    Built for Multifamily
  •  
    AI Powered Insights

 

  •  
    One Simple Platform
  •  
    Built for Multifamily
  •  
    AI Powered Insights

Explore Our Smart Solutions

Uncover a comprehensive suite of solutions, an all-in-one user-friendly platform designed to help you achieve your reputation goals. At J Turner, we provide a wide range of powerful tools to help you enhance your online reputation and drive community success. With our integrated platform and hands-on approach, you can easily access all the solutions you need to take control of your online presence and build a strong, positive reputation for your multifamily communities.

  • Einstein
  • Surveys
  • Review Management
  • Review Response
  • Social Suite
  • Business Listings
  • ORA® Monitoring
  • Dedicated Support

AI that actually knows Multifamily

Einstein is an AI model born from the skilled minds of J Turner Research, meticulously tailored for the multifamily industry and expertly refined by seasoned professionals. Over three years, Einstein has been honed to provide precise, industry-specific insights that translate into actionable guidance.

Response Automated_FeaturesAndBenefits-1
Thought Analysis_ReviewSample-1

Benefits of our Surveys

Gain valuable insights into prospect and resident satisfaction and employee engagement with our comprehensive survey solutions.

Survey Graphich for solutions overview.

Benefits of our Review Management Tool

Let your prospects and residents know that you are invested in their experiences. One user-friendly platform makes it easier to do than ever before.

Solutions and Surveys Website Graphics (6)

Benefits of our Review Response Team

You can trust us to respond to reviews in a way that reflects your brand's values and resonates with your target audience, ultimately driving positive engagement and building strong relationships with your residents and prospects.

Solutions and Surveys Website Graphics (3)

Benefits of our Social Suite

Boost your community's online presence, reputation, and SEO by maintaining consistent social media engagement.

Social Suite for Solutions Overview

Benefits of our Business Listings

Boost your SEO and ensure accurate and up-to-date information is presented to your residents and prospects by monitoring hundreds of business listings for your communities.

Business Listings for Solutions overview

Benefits of ORA® Monitoring

The first step to understanding your online reputation. ORA® Monitoring provides access to your ORA® scores and intelligence into you high-priority competition to help streamline your online reputation strategy.

ORA Monitoring for Solutions Overview

Benefits of Our Dedicated Support

Our support team is an extension of our solutions. We are dedicated to helping our clients achieve their business objectives and being a valuable partner throughout our partnership journey. Rest assured, you'll never be left behind.

Solutions and Surveys Website Graphics (4)
Trusted by
Cardinal_Group-1
mandel group
bozzuto
greystar
FRED Official Logo Final LARGE-01
Morgan-Prop-Corp-Logo-W_copy_nq59wm
Wood-Partners

Your Complete Reputation Solution

Finding the suitable reputation management solution can be a challenging task. However, with our comprehensive all-inclusive platform, you won't have to look any further. Our platform is equipped with a plethora of cutting-edge features that enable you to maximize the potential of your reputation goals.

Reputation Management Powered By Einstein

Developed over three years, our new AI tool, Einstein, categorizes open-ended feedback from surveys and reviews into 1 of 22 operational categories.

 

Made for Multifamily

Einstein understands multifamily better than the ordinary bot. Its design caters to the multifamily industry, giving it an edge over other AI tools.

 

Maximize your Potential

Accurately identify areas that require your attention as it categorizes feedback from your reviews and surveys into 22 distinct operational categories.

 

Competitive Edge

Einstein provides you with a valuable advantage over your competitors by helping you understand your areas of strength and weakness in comparison to your competition.

Review Management Module #3- Main

An easier way to Maintain and Improve Resident and Prospect Experience.

J Turner offers an all-in-one reputation management tool for the multifamily industry. Our specialized solutions empower properties to take control of their community's online reputation by providing essential tools and insights needed to drive success.

 

Surveys

Begin crafting your reputation narrative by gaining insight into the sentiments of--daily collaborators - residents, prospects, and team members. Their feedback holds the most valuable insights.

Discover Our Survey options

 

Reviews & Response

To effectively manage your online presence, adopt a proactive and comprehensive approach by monitoring and responding to all feedback in a centralized platform.

Discover our Review Management or Response Service

 

Social & Listings

Our all-in-one social media and business listings management dashboard enables you to easily manage your social media pages and ensure your business listing information is up-to-date and accurate, all from one centralized location. 

Discover our Social Media Management and Business Listing Management options.

 

ORA®

Using a proprietary algorithm, ORA® Score evaluates the quantity, quality, and recency of reviews across multiple review sites to provide a comprehensive view of a property's online reputation. Enhance your online reputation strategy by uncovering your ORA® Score.

Discover All About ORA®

finding-possible-solutions-2023-02-10-14-42-04-utc

Are You Ready To Develop A Community With Happy Residents?

Our Smart Integrations

We like to connect with other SMART organizations to provide you with the tools to enhance your resident experience.

entratalogo_1200x630

ENTRADA

Property Management Software

yardi-logo-D558C3BD51-seeklogo.com

YARDI

Property Management Software

real page logo

REAL PAGE

Property Management System

Resman logo

RESMAN

Property Management Software

Google Logo

GOOGLE

Strategic Technology Partner

Facebook

FACEBOOK

Strategic Technology Partner

costar-realty-information-inc-logo-vector

COSTAR

Strategic Technology Partner

rebrand-rent-logo-dark.8e01afa7

RENT.    

Strategic Technology Partner

Improving Resident Experience

Our clients trust our tools to improve resident experience and increase retention. Hear from our partners how our powerful data insights and personalized solutions have helped their businesses thrive.

We have been using J Turner's products for quite some time now and it has given us an edge in managing our online reputation.

Alex O' Brien, President
Cardinal Group Management

We have been using J Turner's products for quite some time now and it has given us an edge in managing our online reputation.

Alex O' Brien, President
Cardinal Group Management

We recognize that the more feedback we get, the easier it is for us to identify those trends and come up with efficiencies to make our business better.

Michele Bettinazzi, Customer Experience Manager
PeakMade

 

We recognize that the more feedback we get, the easier it is for us to identify those trends and come up with efficiencies to make our business better.

Michele Bettinazzi, Customer Experience Manager
PeakMade

The reputation of Dayrise is very important to me and everyone who works here, so to have that information really helps us to run our business.

Suan Tinsley, Partner
Dayrise Residential

 

The reputation of Dayrise is very important to me and everyone who works here, so to have that information really helps us to run our business.

Suan Tinsley, Partner
Dayrise Residential

J Turner connects me with every one of the 4,220 units that live within our portfolio. 

Robert Martinez, CEO & Founder
Rockstar Capital

 

J Turner connects me with every one of the 4,220 units that live within our portfolio. 

Robert Martinez, CEO & Founder
Rockstar Capital

We have been using J Turner's products for quite some time now and it has given us an edge in managing our online reputation.

Alex O' Brien, President
Cardinal Group Management
video preview (1)

We have been using J Turner's products for quite some time now and it has given us an edge in managing our online reputation.

Alex O' Brien, President
Cardinal Group Management

 I have to say, I love this service.  It saved us two bad reviews at 38° North.  We were able to fix them within 24 hours and get them to 5 stars.

Rebecca Jones, Executive Portfolio Manager
FPI Management
testimonial-1

 I have to say, I love this service.  It saved us two bad reviews at 38° North.  We were able to fix them within 24 hours and get them to 5 stars.

Rebecca Jones, Executive Portfolio Manager
FPI Management
Resident Satisfaction Case Study
Resident Satisfaction Case Study
Resident Satisfaction Case Study
Resident Satisfaction Case Study
video preview (1)
testimonial-1