A summary of the flagships ORA Power Rankings published by Multifamily Executive in 2022 available in a single report. Download the 2022 Year-End report to see if your property or management company won the top honors in 2022.

Read the latest research paper from J Turner Research to understand why sense of community is a key driver for renewals, what’s the role of customer service in increasing this sentiment, and some tips on how you can strengthen the bond with your residents.

The eighth edition of The Mechanics of Online Review Sites and ILSs is the multifamily industry’s only comprehensive resource that features the growth of online reviews, the market share of reviews sites and Internet Listing Services (ILSs), and new trends in the reputation landscape.

Presented at the 2022 AIM Conference, How to Ride the Wave explores how multifamily companies can bring value to their residents to be successful in the short- and long-term. For the latest insight into how residents perceive satisfaction, trust, and their expectations from renewals and communication from management, download the study.

Track the growth of online reviews, review sites as of Q4 2021 and see the trends for the past six years. For the latest quantitative perspective on online reviews in the multifamily industry, download the seventh edition of Mechanics today.

Highlights of the knowledge and data shared at the second annual J Turner Research Summit.

All flagships ORA™ Power Rankings featured in 2021 rolled in a single report. Download our 2021 Year-End report to see if your property or management company made it to any of our key rankings published by Multifamily Executive.

This comprehensive research report draws upon significant J Turner studies and national trends to explore the relationship between employee satisfaction, employee turnover, resident satisfaction, online reputation, and revenue performance. Get your copy today.

The Internet Adventure III explores residents’ thought process towards their apartment rental search, selection criteria, online reviews and responses, renewal timing, and the importance of their interactions with the on-site staff.

Track the growth of online reviews, reviews sites as of Q4 2020 and see the trends for the past five years. For the latest quantitative perspective on online reviews in the multifamily industry, download the sixth edition of The Mechanics today.

All flagships ORA™ Power Rankings featured in 2020 rolled in a single report. Download our 2020 Year-End report to see if your property or management company made it to any of our key rankings published by Multifamily Executive.

Track the growth of online reviews, reviews sites, and ILSs as of Q3 2020. For the latest quantitative perspective on online reviews in the multifamily industry, download the fifth edition of The Mechanics today.

Learn what executives, regional managers/VPs/ and onsite team members have to say about the effect of the pandemic on their morale, motivation levels, and company loyalty.

Get the latest quantitative perspective on the growth of online reviews, reviews sites, and ILSs in the multifamily industry. See what’s changed in the ORA™ score calculation.

The J Turner Research team is here to support you as you navigate through the COVID-19 crisis. For latest research, trends, and webinars download our resources.

All the flagship ORA™ Power Rankings for 2019 rolled in one report. Was your property or management company listed in any of our major monthly rankings last year? To find out, download our 2019 Year-End report today.

Developers seek to design modern and aesthetically appealing apartments with in-unit and community-wide design upgrades that offer an opportunity to increase rent. Investors and owners have their eyes on the return on investment. In the end, it is essential to know what design and amenity upgrades renters desire and where they are willing to spend their dollars. 

We quizzed over 12,000 residents on their willingness to live in a community that allowed short-term rentals for a day/week and found that 19% of residents are strictly opposed to it. In conversation with multiple companies, the model of partnering with turnkey short-term providers is trending the most.

The answers all management companies need to know to retain renters and secure more leases. J. Turner Research, in partnership with Joshua Tree Conference Group, conducted a research study for AIM Conference 2019, Why Renters Leave? Don’t Beat Yourself Up!

Special guest, Alex O'Brien, President of Cardinal Group Management will be joining J Turner Research experts, Mindy Price, VP of Sales, and Nitin Agarwal, Director of Research and Analytics to share the latest facts and insights on multifamily online reputation.

An objective survey of over 39,000 residents nationwide exploring how they think about renewals, online reputation, and manager responses.

The third edition of the Mechanics of Online Review Sites and ILSs report focuses on significant developments in the multifamily online review universe in the last year.

Updated: Oct. 2017 - A first ever in-depth and quantitative perspective on the inner workings of the major review sites and internet listing services relevant to the multifamily industry.

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