Crystal Washington on Leveraging Tech to Future-Proof Your Business

May 1, 2025 by Priyanka Agarwal

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Crystal Washington on Leveraging Tech to Future-Proof Your Business 

“Technology should be designed to bring people together, not to drive them apart.”  

– Satya Nadella 

At this year’s J Turner Research Summit, we have an incredible roster of expert presenters who will offer actionable takeaways for multifamily professionals. The first in our line-up is author, futurist, and acclaimed speaker Crystal Washington, whose focus on how technology can enhance communication, productivity, and customer engagement is a key priority in the multifamily industry. She will expand on the relationship between technology and the future of your business as they relate to The Butterfly Effect: Navigating Multifamily’s Tipping Point—all from the beautiful Fairmont Grand Del Mar in San Diego, California. 

Washington was named one of Forbes’ 50 Leading Female Futurists, and she regularly contributes to publications, television networks, and TV series as a technology expert and strategist. She is the author of One Tech Action and The Social Media Why, and as a certified futurist, she helps audiences anticipate and prepare for technological changes that will impact their businesses and daily operations. 

For multifamily professionals, Washington’s insights offer a roadmap to leverage technology for improved resident experiences, streamlined operations, and future-proofing their organizations. She is skilled in translating emerging technology and digital trends into clear, actionable strategies that professionals can immediately implement. Her high-energy presentations are filled with humor, real-life examples, and interactive elements that keep audiences captivated. Watch Crystal Washington in action here!

When Washington isn’t teaching or speaking, you might find her watching a favorite movie, like Coming to America. She loves classic Hip-Hop, and she considers Beats, Rhymes & Life by A Tribe Called Quest her most listened-to album of 2024. 

Don’t delay—register to learn from Washington and the rest of our speakers at this year’s Summit. 

For more information, visit J Turner Research Summit 2025.

Are you ready to build a better comunity with happier residents?