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Multifamily Leaders Podcast Episode 45: Hiring Practices that Generate Exceptional Service with Trevor Workman

pencil icon by Priyanka Agarwal on Aug 2, 2022 8:06:35 AM

Trevor Workman returns to the Multifamily Leaders Podcast to discuss his insights regarding hiring practices and the use of artificial intelligence (AI). While he acknowledges the usefulness of AI in certain aspects of the process, he believes that human contact is crucial in assessing talent and in providing customer service. Listen in to glean tips for your own hiring process and what to prioritize in order to acquire the best talent.

Trevor Workman returns to the Multifamily Leaders Podcast to discuss his insights regarding hiring practices and the use of artificial intelligence (AI). While he acknowledges the usefulness of AI in certain aspects of the process, he believes that human contact is crucial in assessing talent and in providing customer service. Listen in to glean tips for your own hiring process and what to prioritize in order to acquire the best talent.

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Multifamily Leaders Podcast Episode 44: Getting Real about Student Housing with Alex Monreal

pencil icon by Priyanka Agarwal on Jul 18, 2022 4:24:37 PM

Alex Monreal is the director of leasing, revenue, and marketing strategies for GMH Communities, a student housing company. She has a great passion for leadership and the student housing space and has valuable insights to share from her decade of work within the evolving industry. Listen in to hear her thoughts on the value of student housing and her advice for leaders facing limited budgets and developing trends.

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Multifamily Leaders Podcast Episode 43: Nurturing Your Talent through Mentorship Programs with Stephanie Puryear Helling

pencil icon by Priyanka Agarwal on Jul 5, 2022 8:17:42 AM

Stephanie Puryear Helling returns to discuss her expertise in and advice for establishing and running mentorship programs. While these programs can be challenging to implement, Stephanie emphasizes their critical worth. Listen in to learn what steps to take and pitfalls to avoid in order to produce successful mentorship programs for your company.

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Multifamily Leaders Podcast Episode 42: Finding Balance and Navigating Goals Through Leadership and Coaching with Stephanie Puryear Helling

pencil icon by Priyanka Agarwal on Jun 20, 2022 9:07:18 AM

Stephanie Puryear Helling is an industry veteran with a passion for helping people. She not only provides coaching and consulting via her vision-driven approach—she also meets with a number of business coaches in her own life to help her achieve her goals. Listen in to better understand why she deems coaching as essential and what she believes are the top challenges facing leaders today.

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Multifamily Leaders Podcast Episode 41: Management Company Entrepreneurship – Tips from Stephanie Graves

pencil icon by Priyanka Agarwal on Jun 6, 2022 9:02:17 AM

Stephanie Graves started out in the multifamily industry, and in 2015 started her own third-party management and consulting firm. She has learned a lot through the past seven years and has helpful tips to share for those considering a similar path. Listen in to hear her advice for building an empire and connecting throughout the industry.

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Multifamily Leaders Podcast Episode 40: Leadership in Endemic Times with Tyler Marker

pencil icon by Priyanka Agarwal on May 23, 2022 9:08:02 AM

Leadership is changing, and how people want to be led has evolved. As we move out of the pandemic and adjust to endemic times, it is important for leaders to embrace the cultural shifts that have resulted in order to continue being dynamic in the industry. Tyler Marker is here to share his insights on how organizations can stay competitive as needs and expectations change.

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Multifamily Leaders Podcast Episode 39: Best Practices for Sustaining Excellence - a Reflection with Turner Batdorf

pencil icon by Priyanka Agarwal on May 11, 2022 8:42:53 AM

At this year’s AIM Conference, Joseph and Turner Batdorf presented a study titled “How to Ride the Wave.” Turner is here to reflect on the presentation and the value they wanted to bring to the session attendees. Listen in to learn what most surprised Turner about the respondents’ insights and how he would encourage managers to sustain success going forward.

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Multifamily Leaders Podcast Episode 38: Understanding Resident Expectations to Sustain a Thriving Market—a Preview with Chelsea Kneeland

pencil icon by Priyanka Agarwal on Apr 26, 2022 8:12:34 AM

The 2022 AIM conference will be held at the end of April, and Chelsea Kneeland is here to preview a study that will be presented by the J Turner Research team. As we are currently in a booming market, the study focuses on how to continue this trend and analyzes how resident perception will play a role. From renewal increases, added technology, increased services, and online reviews, an understanding of what residents expect will add to their positive experience and help companies to succeed even further in the years to come.

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Multifamily Leaders Podcast Episode 37: It all begins with teamwork: What it takes to be the #1 ORA Property in the Nation

pencil icon by Priyanka Agarwal on Apr 4, 2022 9:43:48 AM

The George in Fort Worth, TX, is the #1 ORA property in the entire country for online reputation for 2021. Ginger Schmidt and Evelyn Lott share how The George’s team are each other’s biggest fans, and this positivity spills over to their residents. Listen in to glean ideas for enhancing your own community’s reputation by asking for reviews, ensuring your residents are heard, and more.

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Take control of your properties with resident insights by J Turner: Schedule A Demo

Multifamily Leaders Podcast Episode 36: The Secret Sauce to Earning Resident Satisfaction 365 Days a Year with Julie Fields

pencil icon by Priyanka Agarwal on Mar 21, 2022 8:00:00 AM

Julie Fields is the manager of The Huntley, which ranked #2 in the entire nation for online reputation in the 2021 Elite 1% ORA Power Ranking. With over 19 years of experience, Julie has learned how to motivate her team and build trusting relationships with her residents. Listen in to hear her insights for enhancing resident satisfaction and online reputation in your own community.

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