Division  ORA
Learn About ORA

Q&A: Joseph Batdorf on the J Turner Research Summit

pencil icon by Priyanka Agarwal on Aug 27, 2019 10:02:44 AM

The first-ever J Turner Research Summit will take place on Dec. 9-11 at the Four Seasons Resort in Scottsdale, Arizona. Intentionally designed to be different from the traditional industry conference, the Summit will be free of vendors and will focus on data worth knowing for apartment executives, investors, analysts and developers.

P082019-QA-with-Joseph-02A

Like what you see? Enter your email to subscribe to our blog.

Introducing the J Turner Research Summit – Trust us, you want to be there.

pencil icon by Joseph Batdorf on Aug 12, 2019 11:40:35 AM

No fluff. No vendors. Just the facts. It’s the J Turner Research Summit. It’s data worth knowing, and it’s happening December 9-11 in Scottsdale, AZ.

Full Story »

[Podcast] Online Reviews: Discover the Power of Reputation Management

pencil icon by Priyanka Agarwal on Jun 11, 2018 1:18:10 PM

In this episode, you will discover the power of reputation management, how online reviews serve as the front door to the customer experience, and hear a few key stats from J Turner Research.

Full Story »

How Not to Lose a Resident in the First 10 Days

pencil icon by Priyanka Agarwal on May 18, 2018 10:15:00 AM

First impressions are always the most lasting ones. Not taking care of these nine issues can ruin a resident’s early days at your community.

A few days after a resident moves in to your community, the last thing you want them to write in a review is, “I had the worst leasing experience ever in an apartment” or “Do not move here, they don’t care about you once your name is on the lease” or “I would not recommend this place to my worst enemy.”


Full Story »

Bozzuto - Five Key Takeaways to Excel in Online Reputation

pencil icon by Priyanka Agarwal on Mar 27, 2018 9:24:55 AM

Bozzuto manages 51 properties in the 2017 Elite 1% ORA™ Power Ranking of properties by online reputation for the year 2017. The Kensington has bagged the number one spot for three consecutive years including 2017. 

Full Story »

Additional Resources

Download research of lifestyle and tech preferences of renters
What Millenial Want Get this research study

Ratings and Reviews Revealed

pencil icon by Joseph Batdorf on Oct 30, 2016 6:42:55 PM

Our 2015 national study, Marketing to Different Generations, involving 25,000-plus residents, frames the story of ratings and reviews in the multifamily industry. The report’s findings show that more than half (52%) of prospective apartment renters are turning to ratings and reviews at the beginning of their apartment search. In fact, other than location and price, ratings and reviews are among the first factors consumers consider in looking for an apartment.

Full Story »

10 Tips to Win The Online Reputation Game

pencil icon by Joseph Batdorf on Oct 23, 2016 6:30:00 PM

When was the last time you tried a new restaurant without checking the reviews? Or made a big purchase without first checking the ratings? Consumers across industries rely more and more on what the world wide web has to say about a business or product, and it is increasingly becoming the same way when it comes to apartment communities. Multifamily Industry leaders have had to come up with methods to consistently garner positive feedback from residents on online review and internet listing sites.

Full Story »

Where Are My Packages?

pencil icon by Joseph Batdorf on Oct 16, 2016 6:01:42 PM

As consumers turn to online shopping for more and more, from everyday products to time sensitive gifts, leasing offices are seeking new ways to facilitate package delivery to their residents.

Full Story »

Meet the Top 50 Properties for Online Reputation

pencil icon by Joseph Batdorf on Oct 9, 2016 5:39:28 PM

Online reputation continues to grow in importance for the multifamily industry and properties benefit from a streamlined monitoring system. ORA™score is an aggregate compilation of a property's ratings across all review sites. Each month, we monitor the online ratings of more than 62,000 properties, nationwide, to assign ORA™ scores to each property. The national average ORA™ score is 56.87.


Full Story »
Take control of your properties with resident insights by J Turner: Schedule A Demo

Communicating with Generation Z

pencil icon by Joseph Batdorf on Oct 2, 2016 6:30:00 PM

EdR is the number one student housing company in online reputation in the nation, with an impressive ORA™ score of 62.
In a candid conversation, Matt Sadler, Marketing Manager, EdR shared his expert insights into the company's policies and processes to communicate with Generation Z and to maintain a stellar online reputation.

Full Story »

Related Articles

Other Resources

Take control of your properties with resident insights by J Turner: Schedule A Demo

Written by

Leave Your Comment

Home-Hero2.jpg

Start Successfully Managing your Online Reputation

Start Successfully Managing your Online Reputation. Fill out the form to get started.
chat-newicon.png
Get Started