Resident Attitude Towards Renewals and Online Reputation [Updated: June 2018]
Our latest study explores resident thought processes towards renewals, online reputation, and manager responses. More than 39,000 residents nationwide share their perspective on:
Renewal timing and resident expectations
Preferred communication method for renewal
Intent to renew and relationship with satisfaction
The importance of online reputation of a management company
The expectations and influence of manager responses
The interplay between giving and asking for reviews
%20(dragged).png?width=1275&name=Lease%20Renewal%20and%20Online%20Reputation%20-%20J%20Turner%20Research%20(June%202018)%20(dragged).png "Lease Renewal and Online Reputation - J Turner Research (June 2018) (dragged).png")