The Mechanics of Online Review Sites and ILSs: Seventh Edition

Download The Report

The seventh edition of The Mechanics of Online Review Sites and ILSs is an unparalleled resource on the growth of online reviews, reviews sites, and Internet Listing Services (ILSs) relevant to the multifamily industry. It offers a quantitative perspective on the progression of online reputation in multifamily. Our analysis originates from the online reputation monitoring of over 128,000 properties nationwide across various review sites and ILSs, each month.

Mechanics of Online Reviews 7th Edition

Download the report for the latest on:


    Q4 2021 – growth in review volume, review sentiment, and source of reviews


    Trends in the growth of multifamily online reviews since 2015


    Total market share of review sites and ILSs

  • To request your copy, please complete the form. For any questions, please reach out to us at

Trusted by
mandel group
FRED Official Logo Final LARGE-01