The Mechanics of Online Review Sites and ILSs: Fifth Edition

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The fifth edition of The Mechanics of Online Review Sites and ILSs is an unparalleled resource on the growth of online reviews, reviews sites, and Internet Listing Services (ILSs) relevant to the multifamily industry. It offers a quantitative perspective on the progression of online reputation in multifamily. Our analysis originates from the online reputation monitoring of over 122,000 properties nationwide across various review sites and ILSs, each month.

Download the report for the latest on:



    Q3 2020 – growth in review volume, sentiment, and source of reviews


    Trends in the growth of multifamily online reviews since 2015


    Total market share of the review sites and ILSs

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