The Mechanics of Online Review Sites and ILSs: The Untold Story - 3rd Edition

[Updated: May 2018]

Download the Report

As we track the progression of online reputation in the multifamily industry, the third edition of the report features significant developments in the growth of online reviews, review sentiment, review sites and ILSs in the past year.

Third Edition Mechanics-cover


Download the report to learn more about:


    The current statistics and trends on review sites, volume, sentiment, and sources - comparing Q1 2018 to Q1 2017.


    The impact of review gamification, survey data feeds, and the methodology of review sites on review volume and sentiment.


    The science behind review sites and ILSs - what's new?


    Insights from our recent study of over 39,000 residents - Evolving Review and Response Preferences.


    And much more!

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