The 2024 REITs
ORA® Power Ranking
Top REITs by ORA® and Einstein Best of Awards
April’s ORA Power Ranking focuses on the top residential REITs in the nation. We rank these REITs based on their Online Reputation Assessment (ORA) score and their performance in the top five operational categories that matter most to residents - Customer Service, Communication, Maintenance, Cleanliness, and Security. The top operational categories are determined by J Turner’s Einstein Tool that skillfully analyzes open-ended feedback and categorizes it into 22 operational categories.
The multifamily REITs featured in this Power Ranking include 15 private, public, and public non-listed REITs listed by NAREIT. The top 5 REITs will receive a crystal trophy courtesy of J Turner Research.
Top REITs by ORA
Disclaimer: The multifamily REITs featured in this Power Ranking include 15 private, public, and public non-listed REITs listed by NAREIT. The REITs are ranked based on their ORA Scores as of December 2024.
REIT's Einstein Best of Awards
In addition to ranking the multifamily REITs based on their ORA Scores, we feature the 2024 REITS Einstein Best of Awards – a ranking of the REITs in five of the most critical areas of onsite operations. The number one REIT in each category will receive a crystal trophy courtesy of J Turner Research.
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