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    Introducing The Einstein Best of Awards for Properties

    J Turner Research unveils The Einstein Best of Awards, recognizing the Top 25 properties that excel in the five areas of onsite operations valued most by apartment residents– Customer Service, Communication, Cleanliness, Maintenance, and Security. The average ORA score of the winning 125 properties is 84.57. These properties have improved their ORA score by 6.96 points over 18 months.

    Powered by J Turner Research’s proprietary AI, Thought Analysis, and text categorization tool, Einstein, this ranking goes beyond the surface level to recognize the communities setting the gold standard for resident experience in these categories. Our media partner, Multifamily Executive, recognized the top 10 properties in each category; the top 25 are listed below.

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    Compare your performance in the 5 categories mentioned most by residents.

    Powered by J Turner Research’s Einstein Tool and Thought Analysis AI, these rankings showcase the top 25 communities nationwide in Communication, Customer Service, Cleanliness, Maintenance, and Security.

    See the leaders, explore the data, and request your free Einstein Analysis to discover your company's performance compared to the national average.

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    CONGRATULATIONS!

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    The 2025 Einstein Best of Award winners can showcase their achievements with an Einstein Best Of Awards crystal trophy. Winning properties can request their complimentary electronic marketing collateral at ora@jturnerresearch.com

    (The top 10 communities will receive a trophy courtesy of J Turner Research).

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