Multifamily Leaders Podcast Episode 53: Trickle-down Satisfaction through Talent Management with Wendy Rae Walker

Wendy Rae Walker is a partner with TAM Residential, a 2022 winner of NAA’s Top Employer’s Award. Wendy visits the podcast to share her insights for attracting and retaining talent in these challenging times. Listen in to learn tips for creating a culture of fun, the importance of training, and the one thing you’ve got to be doing to manage talent in your own organization.

“That’s what I say our secret sauce is: When your employees are happy, everything falls in line, because then…your residents are happy. When your residents are happy, they never want to move, then we can increase their rent, we can make money for our clients, and life is perfect.”

Mindy Price and Wendy Rae Walker will be presenting at the TAA Conference and Expo on April 19, and they preview their session, Breaking the Rules of Talent Management—What You Wish You Would Have Known, in this episode. Wendy’s company, TAM Residential, has won awards for employee satisfaction, and she credits their success in making work fun, caring about their professionals, and being flexible while communicating clearly. She believes that if you can establish a fun culture at the corporate level, it will trickle down to each region and each individual community.