AI that actually knows multifamily
We have every survey solution you need.
You can boost your online presence by actively managing your reviews.
Leverage our professional response writing team to respond for you.
No need to go anywhere else; we can help with social too.
Quick management of your business listings with little effort.
Your secret weapon for mastering your online reputation strategy.
A team of experts dedicated to creating a positive experience for you.
Please take a look at our pricing philosophy and structure.
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AI that actually knows multifamily
We have every survey solution you need.
You can boost your online presence by actively managing your reviews.
Leverage our professional response writing team to respond for you.
No need to go anywhere else; we can help with social too.
Quick management of your business listings with little effort.
Your secret weapon for mastering your online reputation strategy.
A team of experts dedicated to creating a positive experience for you.
Please take a look at our pricing philosophy and structure.
In March, we feature the top residential REITs by their Online Reputation Assessment (ORA) score and introduce a new concept of ranking companies based on Einstein. Einstein is J Turner Research’s proprietary AI tool that analyzes and categorizes survey and review commentary by sentiment in 22 operational categories to outline the challenges and positives of a single property or company. We rank the REITs based on Einstein’s top five categories—Customer Service, Communication, Maintenance, Cleanliness, and Security. These categories are most often mentioned in reviews and have the highest correlation to resident satisfaction.
The multifamily REITs featured in this Power Ranking include 15 private, public, and public non-listed REITs listed by NAREIT. This is the tenth annual multifamily REITs ranking based on ORA scores.
The 2023 REIT winners can showcase their achievements with an ORA® crystal trophy. Please visit our swag store to order your trophy today. Winning properties can request their complimentary electronic marketing collateral at ora@jturnerresearch.com
(The top 5 REITs will receive a trophy courtesy of J Turner Research).
Reach out to us to get your ORA score to see how you stack up with your online reputation.
