Streamline your online reputation.
J Turner has developed an unprecedented method to overcome the challenge of multiple review rating scales. Our statistical model aggregates and analyzes online ratings to generate a single score on a 0-100 scale, that is easy to monitor, rank, and improve.
See where you compare
The single ORA™ score serves as a benchmark to compare and contrast individual properties - and portfolios - locally, regionally, and nationally. Gain a better understanding of the practices that are driving the high scores at your top properties, while benchmarking yourself with your competition.
Take control of your online reputation
Never miss an opportunity to boost your online reputation by actively managing your reviews. Get email alerts on new reviews as they happen on the leading, industry specific resident feedback sites. Manage and respond to your reviews from one convenient dashboard. Every review is tracked and all responses are marked.
Ratings Tracker is packed full of software features to help your organization from the property manager to the CEO, better manage and understand your online reputation.
See where you rank compared to all properties within a 3 mile radius.
Identify and track the factors that are impacting your online reputation the most.
Compare with competitors’ management companies.
Quickly view and export detailed and summary reports of changes over time.
Assign different user levels to help you train personnel before letting them respond directly.
Set up templates to standardize responses to reviews and ensure consistent company messaging.