Prospect and Student Surveys Prove Valuable as Customer Service Tool

HOUSTON, March 31, 2009 – J Turner Research, a leading marketing research firm exclusively serving the multifamily industry, today announces an expanded engagement with Paradigm Properties, a market-rate and student housing owner and operator, to measure prospective and current resident perceptions at 27 additional communities. Since implementing a survey program in June 2008, Paradigm has more than quadrupled the number of communities where J Turner Research measures customer satisfaction levels to include its entire portfolio.

Adam Taylor to Assist with Client Programs and Customer Service Initiatives

HOUSTON, March 25, 2009 – J Turner Research, a leading marketing research firm exclusively serving the multifamily industry, today announces Adam Taylor as operations manager. The position was developed to better manage client expectations as the company continues to secure business and introduce new product offerings and services.

Session Highlights the Value of Ongoing Prospect and Resident Feedback

HOUSTON, March 25, 2009 – J Turner Research, a leading marketing research firm exclusively serving the multifamily industry, today announces president, Joseph Batdorf, will speak at the 2009 National Apartment Association (NAA) Education Conference, June 25-27, 2009 at the Mandalay Bay Resort and Casino in Las Vegas.

Prospects & Residents Surveyed to Measure Customer Service and Satisfaction Levels at 18 Properties