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Adam Taylor to Assist with Client Programs and Customer Service Initiatives
HOUSTON, March 25, 2009 – J Turner Research, a leading marketing research firm exclusively serving the multifamily industry, today announces Adam Taylor as operations manager. The position was developed to better manage client expectations as the company continues to secure business and introduce new product offerings and services.
In his new position, Taylor will assist with overall operations including managing client survey programs, ensuring schedules are met, coordinating data collection and reporting as well as troubleshooting issues related to survey distributions or information receipts. With a focus on customer services initiatives, he will also be responsible for generating and maintaining client logs, daily reporting as well as developing and updating databases. Additionally, J Turner will provide Taylor further training on its proprietary programs and systems to help him better manage client accounts.
“We’re thrilled to add Adam to our operations team,” said Joseph Batdorf, president of J Turner Research. “This instrumental position requires a specialized skill set as well as a high degree of organization. Adam’s background in business and finance analysis ensures he can deliver the high level of customer service our clients are accustomed to.”
Prior to joining J Turner, Taylor served as accounts payable associate for Alliantgroup, LP, a Houston-based company providing specialty tax services to CPA firms and their clients. In his position, he was responsible for general accounts payable procedures including bank deposits, posting checks and daily sales reporting. Taylor maintained more than 10 client databases and assisted in other day-to-day accounting activities. He received a Bachelors of Business Administration from Sam Houston State University.
“I’m looking forward to the opportunities the position with J Turner Research has to offer,” said Taylor. “With my experience, I’m confident I can help the company streamline operations, continue to grow its business and improve client relations.”
Final candidates for the position were required to take three tests determining if their skills and knowledge aligned with the job functions. The tests included a timed IQ/logic survey, an Excel component focused on formula entry and data manipulation and a personality test. Using this research and test methodology, J Turner ensured the proper candidate was selected to best meet the needs of the company and its clients.
For more information on J Turner Research contact Kerstin Johnson at (303) 682-3944 or kerstin@linnelltaylor.com or visit www.jturnerresearch.com.
About J Turner Research:
Based in Houston, J Turner Research specializes in developing and executing innovative and affordable research services for the multifamily industry. The company utilizes e-mail based surveys to accurately measure perceptions of prospective residents, current residents and employees to help owners understand how to optimize operational and marketing efficiencies. For more information, please call (713) 954-4840 or visit www.jturnerresearch.com.