J Turner Research tracked the online reputation of 155 properties in the city to rank the top properties in online resident satisfaction.
Miami, Florida - July, 2014 - Based on a breakthrough national study of apartment rating sites, Lincoln Pointe Apartments has been determined as the ‘Best Property’ with the most satisfied apartment residents in Miami, FL. In an online reputation assessment study, J Turner Research tracked and analyzed information on 155 properties in Miami from the leading apartment ratings sites. To overcome the challenge of multiple ratings scales, J Turner Research devised a statistical model that established a single scoring scale of 1-100 representing the aggregates of relevant sites. Miami’s average score in online resident satisfaction is 41, this score served as a benchmark to compare various properties in the city. Lincoln Pointe Apartments managed by LCOR, a fully integrated real estate company specializing in property development, investment and management, of Berwyn, Pennsylvania emerged as the best property with a final score of 73. The top properties in Miami are:
The J Turner Research study—The Digital Mirror: Online Ratings and Reflection tracked and analyzed the online reputation of more than 46,000 properties spread across 131 cities in the country. Based on a scoring scale of 1-100, the national average in online resident satisfaction is 47.
“Lincoln Pointe Apartments has been successful in keeping its residents happy as evident from being ranked as the best property in Miami. We hope that our national online reputation assessment study will initiate and accelerate a discussion on the impact of online reviews and industry best practices to earn positive feedback from apartment residents,” said Joseph Batdorf, President, J Turner Research.
“We are honored to be named the best property with the most satisfied apartment residents in Miami,” said Kathy Masterson, Director of Residential Property Management at LCOR. “Our first priority is resident satisfaction and this ranking is incredibly meaningful to our property management team.”
For additional information on the study, The Digital Mirror: Online Ratings and Reflection, please contact Joseph Batdorf.
About J Turner Research
Founded in 2001, J Turner Research is the leading provider of innovative, affordable, and business enhancing market research services for the multifamily industry. J Turner uses state-of-the-art technology to empower clients with real time, actionable operational intelligence. With its unique survey methodology, industry benchmarking process, and trending reports, the company strives to consistently meet the changing demands of the multifamily industry. Based in Houston, the company offers a range of cutting edge services including monthly resident satisfaction surveys, real-time prospect feedback surveys, and an online reputation assessment tool among others. For more information, please call (281) 558- 4840 or visit J Turner Research.
For additional information contact:
Maggie (Hawryluk) Meluzio
Associate Vice President, LCOR
T: 212.868.1900 x266
J Turner Research