J Turner Research tracked the online reputation of 103* properties in the city to rank the top properties in online resident satisfaction.
New York, NY – July 2014 – Based on a breakthrough national study of apartment rating sites, The Sagamore apartments has been determined as the ‘Best Property’ with the most satisfied apartment residents in New York, NY. In an online reputation assessment study, J Turner Research tracked and analyzed information on 103 apartment properties in the New York City from the leading apartment rating sites. To overcome the challenge of multiple ratings scales, J Turner Research devised a statistical model that established a single scoring scale of 1-100 representing the aggregates of relevant sites. New York’s average score in online resident satisfaction is 47, this score served as a benchmark to compare various properties in the city. The Sagamore managed by Bozzuto Management of Greenbelt, Maryland, emerged as the best property with a final score of 70. The top properties in the New York City are:
New York, NY Top Properties with the Most Satisfied Apartment Residents
Ranking** |
Property |
Final Score |
1 |
The Sagamore |
70 |
2 |
MiMa |
69 |
3 |
111 Worth Tribeca |
64 |
4 |
The Magellan |
62 |
5 |
Post Luminaria |
61 |
** A property with a minimum of 10 reviews across multiple rating sites was eligible to be ranked among the top properties in New York.
The J Turner Research study—The Digital Mirror: Online Ratings and Reflection tracked and analyzed the online reputation of more than 46,000 properties spread across 131 cities in the country. Based on a scoring scale of 1-100, the national average in online resident satisfaction is 47. New York tied in with the national average to rank 44th in the nation in online resident satisfaction.
“Luxury, price, and space are some key factors driving the housing dynamics in New York. The Sagamore seems to have struck the right chord with its residents as demonstrated by the results of our online reputation assessment study,” said Joseph Batdorf, President, J Turner Research.
“With a steady increase in residents expressing their opinions online, it is time for the apartment industry nationwide to introspect on industry best practices to drive positive reviews. Bozzuto Management is on top of its game managing some of the most favorably reviewed properties on the East Coast,” added Batdorf.
For additional information on the study, The Digital Mirror: Online Ratings and Reflection, please contact Joseph Batdorf.
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About J Turner Research
Founded in 2001, J Turner Research is the leading provider of innovative, affordable, and business enhancing market research services for the multifamily industry. J Turner uses state-of-the-art technology to empower clients with real time, actionable operational intelligence. With its unique survey methodology, industry benchmarking process, and trending reports, the company strives to consistently meet the changing demands of the multifamily industry. Based in Houston, the company offers a range of cutting edge services including monthly resident satisfaction surveys, real-time prospect feedback surveys, and an online reputation assessment tool among others. For more information, please call (281) 558- 4840 or visit J Turner Research.