Prospect Surveys

Unlock your prospects’ perception

Unlock your highest leasing potential by gaining valuable insights into prospect perception through candid feedback from your renters.

Smarter Prospect Surveys

Get information about a prospect's emotional response to your community vs. impressionable data from a mystery shopper. Evaluate the trends and gain valuable insights into factors affecting overall profitability, unit pricing, team performance, customer service, and operations.

Why do you need Prospect Surveys?

The gateway to a positive experience and online reputation starts with your prospect. In today's digital age, prospective renters often turn to the internet to research and evaluate potential living options and to leave feedback about their experience. Our prospect survey program can help you proactively address potential issues and replicate positive experiences.

 

Keep your leasing team one step ahead by providing honest feedback from actual renters.

 

Increase targeted marketing based on referral sources and competitor insights.

 

Recognize and optimize your top-performing leasing team members.

 

Remove guesswork in your leasing strategy when using valuable feedback directly from potential renters.

 

Identify the strengths of your team members and potential career paths to pipeline your talent pool.

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Other smart features and benefits

 

Regular reporting can be scheduled so all team members stay informed.

 

Utilize our Action Planning Tool to create and execute S.M.A.R.T. goals addressing high-priority feedback on your surveys.

 

Increasing your prospect survey scores results in increased closing ratios and move-ins.

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Improving Resident Experience

Our clients trust our tools to improve resident experience and increase retention. Hear from our partners how our powerful data insights and personalized solutions have helped their businesses thrive.

We have been using J Turner's products for quite some time now and it has given us an edge in managing our online reputation.

Alex O' Brien, President
Cardinal Group Management

We have been using J Turner's products for quite some time now and it has given us an edge in managing our online reputation.

Alex O' Brien, President
Cardinal Group Management

We recognize that the more feedback we get, the easier it is for us to identify those trends and come up with efficiencies to make our business better.

Michele Bettinazzi, Customer Experience Manager
PeakMade

 

We recognize that the more feedback we get, the easier it is for us to identify those trends and come up with efficiencies to make our business better.

Michele Bettinazzi, Customer Experience Manager
PeakMade

The reputation of Dayrise is very important to me and everyone who works here, so to have that information really helps us to run our business.

Suan Tinsley, Partner
Dayrise Residential

 

The reputation of Dayrise is very important to me and everyone who works here, so to have that information really helps us to run our business.

Suan Tinsley, Partner
Dayrise Residential

J Turner connects me with every one of the 4,220 units that live within our portfolio. 

Robert Martinez, CEO & Founder
Rockstar Capital

 

J Turner connects me with every one of the 4,220 units that live within our portfolio. 

Robert Martinez, CEO & Founder
Rockstar Capital

We have been using J Turner's products for quite some time now and it has given us an edge in managing our online reputation.

Alex O' Brien, President
Cardinal Group Management
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We have been using J Turner's products for quite some time now and it has given us an edge in managing our online reputation.

Alex O' Brien, President
Cardinal Group Management

 I have to say, I love this service.  It saved us two bad reviews at 38° North.  We were able to fix them within 24 hours and get them to 5 stars.

Rebecca Jones, Executive Portfolio Manager
FPI Management
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 I have to say, I love this service.  It saved us two bad reviews at 38° North.  We were able to fix them within 24 hours and get them to 5 stars.

Rebecca Jones, Executive Portfolio Manager
FPI Management
Resident Satisfaction Case Study
Resident Satisfaction Case Study
Resident Satisfaction Case Study
Resident Satisfaction Case Study
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Are You Ready To Develop A Community With Happy Residents?