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Why do you need Student Surveys?
A smart reputation formula starts with your residents and parents having a positive experience. Our student survey program provides feedback that will help you move your overall reputation in the right direction.
Gather comprehensive feedback with our three-part program: resident, prospect, and parent surveys.
Identify fundamental community, policy, or personnel areas needing improvement to enhance students’ housing experiences.
Ensure students and parents feel respected and heard.
Prospect voices
Part one of our student survey program starts with the student prospects.
Fresh feedback regarding a prospect's experience is requested through a prospect survey, which is sent soon after a student tours your community.
Prospect trend reporting lets you see prospect experience over time and benchmark compared to national averages.
Resident voices
Part two of our student survey program continues with the student resident survey.
Fall Survey: Residents are surveyed in the fall at move-in to understand a student’s first impressions and motivations in choosing their community.
Spring Survey: Residents are surveyed in the spring to examine perceptions of maintenance, quality of living conditions, amenities, the grounds and staff at the community, and renewal potential.
Customize your survey schedule to meet the leasing demands of your market.
Parent voices
The final part of our student survey program includes the parent survey.
Parent Move-in: Parents are surveyed a month after the student moves in because of their financial and emotional connection to the student.
Identify the pros and cons from the parent’s perspective.
Improving Resident Experience
Our clients trust our tools to improve resident experience and increase retention. Hear from our partners how our powerful data insights and personalized solutions have helped their businesses thrive.
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