Credible Student Surveys That Don’t Go Out Of Style.

Unique student housing surveys to identify the services and amenities essential to students and their parents

Smarter Student Surveys

J Turner leads student housing research, delivering insights for top student housing companies. Our student housing surveys provide a better understanding of prospect preferences, reveal opportunities to improve the move-in & move-out experience, and improve profitability and long-term stability in a changing marketplace.

Why do you need Student Surveys?

A smart reputation formula starts with your residents and parents having a positive experience. Our student survey program provides feedback that will help you move your overall reputation in the right direction. 

 

Gather comprehensive feedback with our three-part program: resident, prospect, and parent surveys.

 

Identify fundamental community, policy, or personnel areas needing improvement to enhance students’ housing experiences.

 

Ensure students and parents feel respected and heard.

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Prospect voices

Part one of our student survey program starts with the student prospects.

 

Fresh feedback regarding a prospect's experience is requested through a prospect survey, which is sent soon after a student tours your community.

 

Prospect trend reporting lets you see prospect experience over time and benchmark compared to national averages.

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Resident voices

Part two of our student survey program continues with the student resident survey.

 

Fall Survey: Residents are surveyed in the fall at move-in to understand a student’s first impressions and motivations in choosing their community.

 

Spring Survey: Residents are surveyed in the spring to examine perceptions of maintenance, quality of living conditions, amenities, the grounds and staff at the community, and renewal potential.

 

Customize your survey schedule to meet the leasing demands of your market.

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Parent voices

The final part of our student survey program includes the parent survey.

Parent Move-in: Parents are surveyed a month after the student moves in because of their financial and emotional connection to the student.

 

Identify the pros and cons from the parent’s perspective.

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Improving Resident Experience

Our clients trust our tools to improve resident experience and increase retention. Hear from our partners how our powerful data insights and personalized solutions have helped their businesses thrive.

We have been using J Turner's products for quite some time now and it has given us an edge in managing our online reputation.

Alex O' Brien, President
Cardinal Group Management

We have been using J Turner's products for quite some time now and it has given us an edge in managing our online reputation.

Alex O' Brien, President
Cardinal Group Management

We recognize that the more feedback we get, the easier it is for us to identify those trends and come up with efficiencies to make our business better.

Michele Bettinazzi, Customer Experience Manager
PeakMade

 

We recognize that the more feedback we get, the easier it is for us to identify those trends and come up with efficiencies to make our business better.

Michele Bettinazzi, Customer Experience Manager
PeakMade

The reputation of Dayrise is very important to me and everyone who works here, so to have that information really helps us to run our business.

Suan Tinsley, Partner
Dayrise Residential

 

The reputation of Dayrise is very important to me and everyone who works here, so to have that information really helps us to run our business.

Suan Tinsley, Partner
Dayrise Residential

J Turner connects me with every one of the 4,220 units that live within our portfolio. 

Robert Martinez, CEO & Founder
Rockstar Capital

 

J Turner connects me with every one of the 4,220 units that live within our portfolio. 

Robert Martinez, CEO & Founder
Rockstar Capital

We have been using J Turner's products for quite some time now and it has given us an edge in managing our online reputation.

Alex O' Brien, President
Cardinal Group Management
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We have been using J Turner's products for quite some time now and it has given us an edge in managing our online reputation.

Alex O' Brien, President
Cardinal Group Management

 I have to say, I love this service.  It saved us two bad reviews at 38° North.  We were able to fix them within 24 hours and get them to 5 stars.

Rebecca Jones, Executive Portfolio Manager
FPI Management
testimonial-1

 I have to say, I love this service.  It saved us two bad reviews at 38° North.  We were able to fix them within 24 hours and get them to 5 stars.

Rebecca Jones, Executive Portfolio Manager
FPI Management
Resident Satisfaction Case Study
Resident Satisfaction Case Study
Resident Satisfaction Case Study
Resident Satisfaction Case Study
video preview (1)
testimonial-1

Are You Ready To Develop A Community With Happy Residents?