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online reputation

Insights from Turner: There is No Easy Button to an Improved Reputation

Where Do Online Reviews Matter Most? A State-by-State Look

Insights from Turner: Why Do Residents Leave 4-Star Reviews?

Competition is Heating Up & Retention is Key

Spring Has Sprung for Online Reviews!

Insights from Turner: What is driving increased dissatisfaction?

Spark Connection, Capture Hearts (and Leases) with Google Q&A

Insight from Turner: What Have Residents Historically Been Talking About?

Serving Up Compliments: Revealing the Top 5 Positive Mentions in Multifamily Housing

Haunted by Negative Ratings and Reviews: Revealing the Top 10 Complaints in Multifamily Housing