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Multifamily Leaders Podcast Episode 39: Best Practices for Sustaining Excellence - a Reflection with Turner Batdorf

pencil icon by Priyanka Agarwal on May 11, 2022 8:42:53 AM

At this year’s AIM Conference, Joseph and Turner Batdorf presented a study titled “How to Ride the Wave.” Turner is here to reflect on the presentation and the value they wanted to bring to the session attendees. Listen in to learn what most surprised Turner about the respondents’ insights and how he would encourage managers to sustain success going forward.

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Multifamily Leaders Podcast Episode 38: Understanding Resident Expectations to Sustain a Thriving Market—a Preview with Chelsea Kneeland

pencil icon by Priyanka Agarwal on Apr 26, 2022 8:12:34 AM

The 2022 AIM conference will be held at the end of April, and Chelsea Kneeland is here to preview a study that will be presented by the J Turner Research team. As we are currently in a booming market, the study focuses on how to continue this trend and analyzes how resident perception will play a role. From renewal increases, added technology, increased services, and online reviews, an understanding of what residents expect will add to their positive experience and help companies to succeed even further in the years to come.

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Multifamily Leaders Podcast Episode 37: It all begins with teamwork: What it takes to be the #1 ORA Property in the Nation

pencil icon by Priyanka Agarwal on Apr 4, 2022 9:43:48 AM

The George in Fort Worth, TX, is the #1 ORA property in the entire country for online reputation for 2021. Ginger Schmidt and Evelyn Lott share how The George’s team are each other’s biggest fans, and this positivity spills over to their residents. Listen in to glean ideas for enhancing your own community’s reputation by asking for reviews, ensuring your residents are heard, and more.

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Multifamily Leaders Podcast Episode 36: The Secret Sauce to Earning Resident Satisfaction 365 Days a Year with Julie Fields

pencil icon by Priyanka Agarwal on Mar 21, 2022 8:00:00 AM

Julie Fields is the manager of The Huntley, which ranked #2 in the entire nation for online reputation in the 2021 Elite 1% ORA Power Ranking. With over 19 years of experience, Julie has learned how to motivate her team and build trusting relationships with her residents. Listen in to hear her insights for enhancing resident satisfaction and online reputation in your own community.

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Multifamily Leaders Podcast Episode 35: Summit Sessions Dismantling Lies and Finding Fulfillment in Work with Marcus Buckingham

pencil icon by Priyanka Agarwal on Mar 7, 2022 12:38:51 PM

In his book Nine Lies About Work, Marcus Buckingham sheds light on certain beliefs that may hold people back from true fulfillment in their careers. He discusses some of these lies and offers his perspective on mindset shifts that can help us find meaning in our own work, as well as enhance the satisfaction of those we work alongside. Listen in as he offers his advice to multifamily insiders for reinvigorating their business.

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Additional Resources

Download research of lifestyle and tech preferences of renters
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Multifamily Leaders Podcast Episode 34: Summit Sessions Enhancing the Human Factor of Business Through Trust Leadership with Tom Geyer

pencil icon by Priyanka Agarwal on Feb 21, 2022 8:49:22 AM

Tom Geyer is an expert in brand strategy and operational effectiveness. His focus is on the human factor in business and how trust contributes to a company’s reputation. Listen in to this concise but in-depth conversation to learn how your community can use trust leadership to enhance performance.

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Multifamily Leaders Podcast Episode 33: Summit Sessions: Forecasting the Future of Renting with Jason Schenker

pencil icon by Priyanka Agarwal on Feb 7, 2022 8:56:31 AM

Jason Schenker’s specialty is forecasting financial futures. He chats with Mindy about current supply chain issues, high housing prices, and inflation and how these factors impact the housing market. Listen in to hear how the current trends and challenges may impact rents in your community in the years to come. 

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Multifamily Leaders Podcast Episode 32: Tips to Make it to the Elite 1% ORA® Power Ranking

pencil icon by Priyanka Agarwal on Jan 25, 2022 8:23:00 AM

Marcus Armstrong is a numbers guy, and in this episode, he helps listeners understand what it takes for communities to make the Elite 1% list. From customer service to asking for reviews, Marcus details concrete steps that property managers can take to enhance resident satisfaction and their bottom line.

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Multifamily Leaders Podcast Episode 31: Summit Sessions: How Embracing Your Childlike Curiosity Can Guide Your Marketing Efforts and Bring Value to Your Communities with Bonin Bough

pencil icon by Priyanka Agarwal on Jan 10, 2022 9:15:17 AM

Bonin Bough helps companies and individuals to think outside the box in order to grow. He offers unique insights for how to rethink the way you approach tasks in an effort to reinvent yourself each day. Listen in to glean ideas for how to enhance your community’s value, market your assets successfully, and personalize your offerings to enhance the resident experience.

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Take control of your properties with resident insights by J Turner: Schedule A Demo

Multifamily Leaders Podcast Episode 30: Building Connectivity between Suppliers and Managers with Angi Pusateri Downey

pencil icon by Priyanka Agarwal on Dec 16, 2021 1:50:31 PM

Behind the data of what contributes to a robust multifamily community are the people who use their passions to bring about success. Angi Pusateri Downey’s role is on the supplier side of the industry, but her focus is always bridging any gap to work with owner-operators and understand the connectivity between them. Listen in to hear her perspective on the importance of involvement in associations and working across the industry to grow.

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